Lynlee Baumann Email & Phone Number

Omaha, NE, US

Omaha, Nebraska, United States

• Conducted in-depth research on contemporary marketing trends in the restaurant and bar industry.
• Developed and implemented marketing strategies to drive brand awareness, customer acquisition, and revenue growth across 40+ restaurant locations.
• Led the design and execution of targeted digital advertising campaigns, leveraging data analytics to identify high-potential customer segments and maximize ROI.
• Conducted thorough market research and competitor analysis to identify emerging trends and opportunities for differentiation within the highly competitive restaurant industry.
• Collaborated with cross-functional teams including culinary, operations, and finance to align marketing initiatives with business objectives and ensure cohesive brand messaging.
• Implemented robust analytics tracking systems to monitor campaign performance, measure key metrics such as customer engagement and conversion rates, and optimize marketing spend.

Omaha, Nebraska, United States

- Managed all social media channels to enhance brand presence and drive revenue growth.- Created engaging content to promote menu offerings, events, and promotions, resulting in increased customer interest and loyalty.- Ensured compliance with relevant regulations and guidelines in all digital marketing activities, including data privacy and consumer.

Omaha, Nebraska, United States

• Provide exceptional customer service to clients via phone, email, and live chat channels, ensuring prompt and accurate resolution of inquiries and issues.
• Assist clients with account opening, funding, and account maintenance processes, adhering to regulatory requirements and internal policies.
• Educate clients on various investment products, trading platforms, and tools to help them make informed decisions about their financial goals.
• Collaborate with internal teams such as Compliance, Operations, and Trading to address client concerns and escalate complex issues when necessary.
• Proactively identify opportunities to enhance the client experience and contribute to the development of new processes and procedures.
• Stayed informed about industry trends, market developments, and regulatory changes to effectively support clients and provide relevant guidance.

Omaha, NE

• Conceptualized, planned, and executed a wide range of corporate and social events, including conferences, seminars, and private parties, from inception to completion.
• Liaised with clients to understand their event objectives, preferences, and budgetary constraints, ensuring seamless coordination and execution of events that exceeded expectations.
• Managed all aspects of event logistics, including travel, food & beverage, budget management, timeline development, and on-site coordination, to ensure flawless execution and guest satisfaction.
• Interpret data to identify and analyze quarterly and annual trends or patterns on a comparative basis to client’s historical performance and industry standards/trends
• Created and implemented marketing campaigns for clients to increase awareness and enrollment for their events.
• Evaluated event performance and solicited client feedback to identify areas for improvement and implement best practices for future events, driving continuous improvement and client satisfaction.

Greater Omaha Area

• Developed and executed social media strategies to drive brand awareness, engagement, and customer acquisition for a portfolio of restaurant brands within the corporate group.
• Created content calendars and curated high-quality visual and written content, including photos, videos, and graphics, to engage target audiences and drive organic reach.
• Analyzed social media metrics and KPIs, including reach, engagement, and conversion rates, using insights to refine content strategy, optimize posting times, and improve overall campaign effectiveness.
• Assisted with event planning and coordination, including arranging catering, setting up meeting rooms, collecting donations/awards, and managing RSVPs, to support successful execution of company events and functions.
• Assisted with data entry, filing, and record-keeping tasks, ensuring accuracy, completeness, and compliance with company policies and procedures.
• Assisted in accounts payable by processing invoices, purchase orders, and credit memos for multiple entities into Sage Intacct and CTUIT

• Promoted from sales intern to lead sales intern within 6 months, managing a team of 4.
• Assisted the sales team in prospecting and qualifying leads through research, cold calling, and email outreach, contributing to the expansion of the customer base and revenue growth.
• Moderated customer service online chat to troubleshoot issues, and generate leads by communicating benefits of software in an effective manner.
• Assisted with CRM data entry and management, maintaining accurate and up-to-date customer records, activity logs, and pipeline information to facilitate efficient sales tracking and reporting.
• Shadowed sales representatives on client calls and meetings, observing sales processes, customer interactions, and negotiation techniques to gain practical sales experience and skills.

• Provided exceptional service to members and guests by addressing inquiries, resolving concerns, and ensuring a positive experience.
• Monitored and addressed building discrepancies, such as maintenance issues, safety concerns, or equipment malfunctions, ensuring a clean and safe environment.
• Acted as the primary point of contact for facility emergencies during assigned shifts.
• Processed purchase transactions, including membership sales, program fees, and retail items, using the point-of-sale system.
• Supervised Wellness Center staff during shifts, ensuring policies and procedures were followed.
• Provided training and guidance to new team members to maintain high service standards.