Workload Planner Plan and schedule construction and maintenance work for the Niagara franchise area. Includes ensuring each crew has appropriate skillsets and dependencies are co-ordinated to perform work to reach optimization targets. Liason with customers prior to work being performed. Team LeaderSupervised, coached and counseled the performance of 5 skilled technical employees in a unionized environment.Hired, supervised, coached and managed the performance of up to 22 client support staff..Provided training on administrative/business tools and processes in group and individual sessions.Project ManagementPrepared and presented a winter tire study that resulted in implementing a new winter tire program for a utility company with a fleet of more > 700 vehicles.Researched and prepared a Comparative Analysis Report to determine a fair and equitable compensation to employees who drive a personal vehicle for Company business.Managed project implementation for sales and marketing programs rolled out on a regional, national and North American basis, as well as office restructuring and service projects. Prepared and presented reports to senior management and staff groups.Sales and MarketingParticipated in the development and implementation of sales strategies and processes and successful revenue generation efforts with existing clients and targets.Developed focused business to business marketing campaigns designed to generate qualified sales leads with a success rate of 50%.