Lowilyn Capistrano Email & Phone Number

Central Visayas, Philippines

Perth, Western Australia, Australia

Maintain a content calendar to ensure a consistent posting schedule and alignment with marketing campaigns and events.Create and curate engaging and relevant content for social media platforms such as Facebook,Instagram, Twitter, LinkedIn, and others. This includes writing posts, creating graphics, and schedulingcontent.Research and use relevant hashtags to increase the discoverability of content.Create eye-catching graphic design for posts and advertisements.Track and analyze social media metrics to assess the performance of campaigns and content.Develop and implement a social media strategy that aligns with the client's or company's goals. This mayinvolve setting objectives, defining target audiences, and creating a content calendar.

Kept accurate records for all daily transactionsPrepared balance sheetsProcessed invoicesRecorded accounts payable and accounts receivableUpdated internal systems with financial dataPrepared monthly, quarterly and annual financial reportsReconciled bank statementsParticipated in financial auditsTracked bank deposits and paymentsAssisted with budget preparationReviewed and implemented financial policies

Managed and updated social media accounts in Facebook,Instagram, Twitter and LinkedinManaged company websites News and Media page in WordPressPrepared marketing presentations, brochures, newsletter andrelated material for electronic distributionManaged calendar, appointment and meetings of the Mediateam

Philippines

Managed and processed online orders efficiently.Managed online store and making sure that the website is kept up to date with new productsManaged Shopify and Amazon store making sure that products are displayed correctly on the websiteWorked closely with the buying and merchandise team to ensure products will arrive on timeHandled feedback from the vendors and customersKept track of eCommerce activities, including online sales, ratings, reviews, and registrationMonitored inventory levels and coordinate restocking when necessaryAssisted with general administrative tasks to support the ecommerce teamStayed inform about industry trends and competitor activitiesProvided insights and recommendations for product improvements

Australia

• Records the daily financial transactions of the business in Xero, Receipt Bank, spreadsheets and database.• Prepares and sends invoices and receipts to debtors• Process payroll and maintains employee records.• Reports irregularities in data and bak transaction to management.• Produce balance sheets, income statements and other financial documents.• Prepares monthly Installment Activity Statement for submission to the ATO• Prepares Quarterly Business Activity Statement for submission to the ATO• Prepares the necessary financial report for the accountant to prepare the annual tax return of our clients

Melbourne, Australia

Email ManagementDatabase Management (Worflowmax/Nimbus/Active Campaign/Panalitix)Schedule Returns, Business activity statement (BAS) and Individual Activity Statement (IAS) for TAX FilingATO Registrations and Prefill reportsWebsite AdminSocial Media Management (FB, Twitter and LinkedInWebsite Chat support Create and send out e-mail newsletters

Philippines

Online

I worked as a part time audio/video transcriptionist providing clients quality transcriptions of ther meeting minutes, interviews ang conferences for their blogs. At the same time, I also worked as an eBay assistant for a UK client. I assist in listing products, description and enhancing images. This includes providing customer support by email messages if customers have queries, concerns and returns.

I was a Virtual Assistant, doing outbound calls for surveys about the service provided by my Australian client.

Cebu, Philippines

Executive Customer service support For Suntrust Bank.Provides support to clients about bank account balance, transactions, disputes, money transfers, online banking and other banking needs.

Cubao, Metro Manila

Techinal support representative for BigPond Telstra ADSL.Provides technical and consumer assistance with their internet connection issues.

Fort Bonifacio Taguig

Technical support for Xbox. It was a combination of phone, email and chat support helping users troubleshoot their console, technical repair appointments, order fulfilment and other technical issues

General Santos City, Philippines

I was an admin assistant providing both clerical and administrative support, word processing, data entry, letter writing, telephone and email inquiry management, create and maintain document systems, arrange meetings and appointments, organized travel for staff, payroll, inventory and invoicing