Lowilyn Capistrano Email and Phone Number
Virtual Administrator | Bookkeeper With over 5 years of dedicated experience as a virtual administrator, I have transformed my career from call center support to a role that truly ignites my passion. I thrive on helping professionals and business owners optimize their operations, allowing them to focus on their core priorities—especially spending quality time with family and loved ones.My commitment as a virtual admin goes beyond simply managing tasks; my primary goal is to deliver exceptional service and unparalleled support that makes my clients not just satisfied, but genuinely delighted. I believe in fostering strong relationships built on trust, efficiency, and outstanding results.I am passionate about continuous learning and staying at the forefront of virtual administration trends. Let’s connect to discuss how I can support your business in achieving its goals with efficiency and excellence!Areas of Expertise:Website Management: - Proficient in WordPress and Shopify, ensuring seamless online experiences.Bookkeeping: - Skilled in Xero and QuickBooks for accurate financial management.Social Media Management: - Hands-on experience managing social media platforms, including post scheduling, community engagement, and customer support.Administrative - Support: Comprehensive email and calendar management to enhance productivity.Creative Skills: - Image and video editing with Adobe Photoshop, Canva, Camtasia, and Filmora.Data Entry: - Fast and accurate (60 WPM, 90-95% accuracy) to ensure reliable information handling.eCommerce Specialist: - Extensive experience in managing eBay, Shopify, and Amazon operations, including customer service and product listings.Research & Transcription: - Proficient in internet research, data mining, and audio/video transcription.Software Proficiency:MS Office 365: Word, Excel, PowerPoint for all document and presentation needs.Accounting Software: Xero, QuickBooks for efficient financial tracking.Project Management Tools: Asana, Trello, Jira, Teamwork to ensure project alignment and collaboration.Creative Tools: Canva, Photoshop for engaging visual content.Cloud Platforms: Dropbox and Google Drive for organized and accessible file management.Communication Tools: Skype, Teams, WhatsApp,Social Media Management Tools: Hootsuite, Loomly and Sprout
Provincial Group
View- Website:
- provincialhomeloans.com.au
- Employees:
- 11
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Bookeeper And Compliance OfficerProvincial GroupCentral Visayas, Philippines -
Virtual Assistant / Social Media ManagerHaz-Ed Services Pty Ltd May 2023 - Jan 2024Perth, Western Australia, AustraliaMaintain a content calendar to ensure a consistent posting schedule and alignment with marketing campaigns and events.Create and curate engaging and relevant content for social media platforms such as Facebook,Instagram, Twitter, LinkedIn, and others. This includes writing posts, creating graphics, and schedulingcontent.Research and use relevant hashtags to increase the discoverability of content.Create eye-catching graphic design for posts and advertisements.Track and analyze social media metrics to assess the performance of campaigns and content.Develop and implement a social media strategy that aligns with the client's or company's goals. This mayinvolve setting objectives, defining target audiences, and creating a content calendar. -
Finance OfficerTransformational Hub Corporation Nov 2021 - Feb 2023Kept accurate records for all daily transactionsPrepared balance sheetsProcessed invoicesRecorded accounts payable and accounts receivableUpdated internal systems with financial dataPrepared monthly, quarterly and annual financial reportsReconciled bank statementsParticipated in financial auditsTracked bank deposits and paymentsAssisted with budget preparationReviewed and implemented financial policies -
Virtual Assistant & Media Marketing Assistant For Surf LakesSurf Lakes Jan 2021 - Nov 2021Managed and updated social media accounts in Facebook,Instagram, Twitter and LinkedinManaged company websites News and Media page in WordPressPrepared marketing presentations, brochures, newsletter andrelated material for electronic distributionManaged calendar, appointment and meetings of the Mediateam -
Ecommerce Assistant For Amazon & Shopify StoreWears & Styles Jan 2014 - Nov 2019PhilippinesManaged and processed online orders efficiently.Managed online store and making sure that the website is kept up to date with new productsManaged Shopify and Amazon store making sure that products are displayed correctly on the websiteWorked closely with the buying and merchandise team to ensure products will arrive on timeHandled feedback from the vendors and customersKept track of eCommerce activities, including online sales, ratings, reviews, and registrationMonitored inventory levels and coordinate restocking when necessaryAssisted with general administrative tasks to support the ecommerce teamStayed inform about industry trends and competitor activitiesProvided insights and recommendations for product improvements
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BookkeeperHart Partners Sep 2018 - Apr 2019Australia• Records the daily financial transactions of the business in Xero, Receipt Bank, spreadsheets and database.• Prepares and sends invoices and receipts to debtors• Process payroll and maintains employee records.• Reports irregularities in data and bak transaction to management.• Produce balance sheets, income statements and other financial documents.• Prepares monthly Installment Activity Statement for submission to the ATO• Prepares Quarterly Business Activity Statement for submission to the ATO• Prepares the necessary financial report for the accountant to prepare the annual tax return of our clients -
Executive Virtual Administrative Assistant, Practice Manager & SchedulerHart Partners Jan 2016 - Sep 2018Melbourne, AustraliaEmail ManagementDatabase Management (Worflowmax/Nimbus/Active Campaign/Panalitix)Schedule Returns, Business activity statement (BAS) and Individual Activity Statement (IAS) for TAX FilingATO Registrations and Prefill reportsWebsite AdminSocial Media Management (FB, Twitter and LinkedInWebsite Chat support Create and send out e-mail newsletters -
Executive Virtual Assistant To Hart Partners Accounting FirmDelonix Marketing Corporation Jan 2016 - Dec 2017Philippines -
Audio Transcription / Data Entry / Ebay AssistantUpwork Nov 2015 - Jan 2016OnlineI worked as a part time audio/video transcriptionist providing clients quality transcriptions of ther meeting minutes, interviews ang conferences for their blogs. At the same time, I also worked as an eBay assistant for a UK client. I assist in listing products, description and enhancing images. This includes providing customer support by email messages if customers have queries, concerns and returns. -
Virtual AssistantMy Virtual Workforce Oct 2015 - Dec 2015I was a Virtual Assistant, doing outbound calls for surveys about the service provided by my Australian client. -
Customer Service RepresentativeTeleperformance Careers Philippines Jul 2014 - Sep 2015Cebu, PhilippinesExecutive Customer service support For Suntrust Bank.Provides support to clients about bank account balance, transactions, disputes, money transfers, online banking and other banking needs. -
Technical Support RepresentativeTeleperformance Careers Philippines Jun 2009 - Feb 2010Cubao, Metro ManilaTechinal support representative for BigPond Telstra ADSL.Provides technical and consumer assistance with their internet connection issues. -
Technical Support RepresentativeTelus International Philippines Oct 2008 - Apr 2009Fort Bonifacio TaguigTechnical support for Xbox. It was a combination of phone, email and chat support helping users troubleshoot their console, technical repair appointments, order fulfilment and other technical issues -
Administrative AssistantDaricom Incorporated Sep 2000 - Jan 2003General Santos City, PhilippinesI was an admin assistant providing both clerical and administrative support, word processing, data entry, letter writing, telephone and email inquiry management, create and maintain document systems, arrange meetings and appointments, organized travel for staff, payroll, inventory and invoicing
Lowilyn Capistrano Skills
Lowilyn Capistrano Education Details
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Sti General Santos CityComputer Science
Frequently Asked Questions about Lowilyn Capistrano
What company does Lowilyn Capistrano work for?
Lowilyn Capistrano works for Provincial Group
What is Lowilyn Capistrano's role at the current company?
Lowilyn Capistrano's current role is Bookeeper and Compliance Officer.
What schools did Lowilyn Capistrano attend?
Lowilyn Capistrano attended Sti General Santos City.
What skills is Lowilyn Capistrano known for?
Lowilyn Capistrano has skills like Administrative Assistance, Social Media, Customer Service Representatives, Transcription Services, Data Entry, Express Scribe, Troubleshooting, Google Docs, Email Management, Microsoft Office, Microsoft Word, Editing.
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