• Spearheaded the end-to-end product development and management of a SaaS system, overseeing business logic, UI/UX improvements, and documentation to optimize user satisfaction.• Delivered a 20% productivity boost by automating the software purchase and delivery process using Ruby on Rails, reducing delivery time by 30%.• Verified data accuracy by executing SQL queries against the database to compare and validate data with the end user's expectations.• Developed comprehensive test scenarios and executed test cases to uncover, identify, and document software issues and their root causes.• Collaborated with a cross-functional team of front-end and backend developers, product managers, UX writers, and customer support to ensure timely, high-quality delivery of system features and enhancements, all while working remotely.

• Developed and maintained order management system and crowdfunding platforms.• Integrated third-party crowdfunding platform APIs using Cron jobs, Tasks, Workers, and Service Objects to automatically update crowdfunding amounts and the number of users every 30 minutes.• Distinguished registration sources between two platforms by designing and implementing new data writing mechanisms through Model and Module, completing the migration of over 500,000 pieces of data in the Database with zero downtime.• Proactively planned and refactored commonly used amount display modules to improve code maintainability and readability, and increase team development efficiency.

• Planned and implemented system application solutions based on client requirements, ensuring stable usage for 45 key clients.• Coordinated the end-to-end production of the Gogoro Taiwan 2019 marketing website within two weeks, delivering a high-quality product that satisfied both the client and team.

• Demonstrated commitment to personal development by engaging in a year of “Counseling Psychology” self-study and writing 9 notes and event records on a personal blog.• Applied effective communication and collaboration skills, consistently demonstrating empathy, self-awareness, and active listening to understand team needs and priorities, resulting in praise for making team members feel valued.• Organized and led an internal company sharing session on "Stress Management" to share learning experiences and successful strategies to effectively manage stress in the workplace.

• Integrated key e-commerce teachings from 7 instructors to create a high-quality online course on the Hahow platform. Generated over TWD 700,000 in cumulative revenue from 700+ purchases within a month.

• Led a year-long project management and teamwork training program for 35 students.