Lynn Fabian Email & Phone Number

Bradenton, Florida, United States

Bradenton, Florida, United States

Fort Myers, Florida, United States

Non profit thrift retail store and E-commerce management

Port Charlotte, Florida, United States

Manage visual merchandising, freight processing, and assigned associates within specific departments of the store generating annual revenue of $3 million plus. Perform routine operational functions including opening and closing procedures, financial reporting, and shrink analysis.

Hamilton Township

Manage all operations for newly acquired store in chain including associate training, inventory control, product rotation, and visual merchandising.

Managed e-commerce and attended donation center opened in 2013 and closed in 2018Built foundation for E-commerce operation as Shopgoodwill implemented March 2014 and grew to $16,000 monthly by May 2015; e-commerce operation ceased June 2015Accepted role of New Goods Coordinator purchasing new product for 39 stores in territory while managing the donation center which permanently closed December 2018Extensive travel throughout region to mentor and train store leadership, speak at and participate in leadership meetings, analysis of sales and shrink reports, direct store allocations and inventory replenishment, interact with other departments including Marketing and Transportation for signage creation, promtions, and store dispatch and deliveries

Hightstown, Nj And Edgewater Park, Nj

Promoted to Assistant Store Manager within one yearManaged daily retail operations of big-box discount store of 25 employees with specific focus on superb customer service and logisticsAchieved higher customer service score of 87% rating, up from 54%Successfully executed deadline-oriented corporate-driven initiatives and promotions; customer traffic increased 25%Volunteered as “test store” for new Kronos payroll system to reduce and improve attendance issues; trained staffEarned reputation as a highly respected former employee; recruited by previous supervisor initially as vendor relations analystDeveloped and maintained vendor relationships ensuring the understanding of BCF Supply Chain guidelines

Cranbury, Nj And Langhorne, Pa

Recruited by former supervisor in Langhorne, PA to rejoin company in Cranbury, NJ; initially hired in 2006Effectively led teams of 40 employees within a fast-paced seasonal storeRevamped Customer Service Counter operations; created new filing system and information binders thus improving productivity Developed several associates into leadership roles, earning reputation as a skilled coach and motivating mentorBuilt customer relationships generating significant repeat business; volunteered to liaison with local community and distribute coupons to build awareness, most notable in grand re-opening after store relocationAppointed management lead to train and monitor associates in customer service initiative entitled Service All Customers (S.A.C.)

Monroe Township, Nj

Performed all aspects of customer service for the only store support call center in the countrySuccessfully resolved order discrepancies and issues; appointed exclusive rep for California store location generating highest revenue and difficult to please managementHighly adept at multi-tasking, answered calls on-queue while facilitating warehouse orders, publisher orders and addressing store email

Cranbury, Nj; Naperville, Il

Supervised, streamlined and organized all office procedures; performed quality control on deliveriesIncreased inbound freight from 12 to 17 trailers daily, due to increased productivityEffectively developed vendor relationships and ensured timely delivery of merchandiseCoordinated, helped execute and maintain accurate physical inventoriesSkillfully balanced payroll and budgets As Corporate Sales, managed fulfillment planning, shipping and delivery arrangements of sales to business customersPlayed a key role in a 20% average growth increase in large volume business sales; 40% of personal clients placed holiday reorders annuallySelected advertising venues, analyzed and maintained advertising budget and schedule

New York, Ny

• Planned, organized and directed internal/external events, including retail/trade events, fairs and festivals and staff entertaining venues from concept through post-event follow-up• Determined budget and structure of events, negotiated contracts, and managed vendor relationships with promotional suppliers and site management• Promoted from within parent company, Hearst Magazines; initially hired as an Administrative Assistant then as promotion coordinator.