Responsible for the profitable running of Bakery, Café and Fresh Food Counters in 22 supermarkets and 28 convenience stores across Greater Manchester.Provide expert coaching, advice and support in order for them to achieve store regional & corporate targets whilst establishing a market leading difference for our customers. Working with the central category teams to deliver operational and performance excellence. Recognise talent and support the corporate talent grow bag for the future… Show more Responsible for the profitable running of Bakery, Café and Fresh Food Counters in 22 supermarkets and 28 convenience stores across Greater Manchester.Provide expert coaching, advice and support in order for them to achieve store regional & corporate targets whilst establishing a market leading difference for our customers. Working with the central category teams to deliver operational and performance excellence. Recognise talent and support the corporate talent grow bag for the future success of the business. Agile working delivering change at pace.• Accountable for all department strategies making sure they are consistently communicated and embedded across the region • Work in partnership with store teams by coaching store colleagues on how to deliver great service, observing them having great conversations about our products• Support retail colleagues in store to ensure food safety and health and safety standards are always maintained in line with corporate processes for selling legal, healthy and safe food • Review stores Counter/Café/Bakery safe and legal processes, prioritising any potential risks, advising and coaching the store teams with actions to resolve• Responsible for up skilling senior management teams in their understanding of their operation in order to drive department and colleague performance• Financial target setting & providing regular financial updates . • Support Store Managers with developing a robust business plan to improve underperformance. • Work with suppliers to improve product quality for our customers• Provide feedback to category teams & technical managers on all aspects of the operation• Provide expert support for new store openings and all other investments across the region Show less

Subject matter expert in fresh food counters responsible for driving performance across 19 supermarkets across Greater Manchester & Liverpool. Business partnership with Regional Operations Manager, engaging and leading senior store management in operational excellence for fresh meat, fish, pizza, hot food and Deli counters. Delivering great quality, fresh and profitable products for our customers, by coaching for improved performance.Delivery of great customer service - holding… Show more Subject matter expert in fresh food counters responsible for driving performance across 19 supermarkets across Greater Manchester & Liverpool. Business partnership with Regional Operations Manager, engaging and leading senior store management in operational excellence for fresh meat, fish, pizza, hot food and Deli counters. Delivering great quality, fresh and profitable products for our customers, by coaching for improved performance.Delivery of great customer service - holding listening groups for customers and colleagues to achieve the best all round service in the market place.Inspiring Store manager engagement and communication periodically, leading change.Delivery of Regional financial targets and performanceTechnical operations expert, equipment and effective operations.Department Safety and legal expert coaching and advice. Show less