 Coordinate internal resources and third parties/vendors for the flawless execution of projects. Responsible for Agriculture Lending Products and Home Loan Products. Responsible for migrating some products to virous digital platforms. Manage changes to the product scope, project schedule by using appropriate verification techniques. Strategizing and presenting ideas to stakeholders.  Monitoring the scrum/product development team to meet the objectives of each sprint. Adjusting and improving each iteration of the product before release. Responsible to manage stakeholders and to articulate business and functional requirements between respective teams. Meet with stakeholders to take detailed ordering briefs and clarify specific requirements of each product. Responsible to create a roadmap and articulate customer and stakeholder outcomes delivery within the timeframes. Develop comprehensive product plans and required documents to be shared with stakeholders as well as other staff members. Responsible to translate customer needs into products and/or designs and find the opportunities to add value-added services. Attend conferences and training as required to maintain proficiency. Perform other related duties as assigned.

 Managing IT related projects to roll out the projects efficiently within timeline and budgets. Vendor Management, for establishing strong partnerships, service level agreements, coordination of purchases by evaluating suppliers for quality, pricing and delivery timeliness. Managing yearly budgets for IT projects and contracts with various vendors. Attending monthly meetings and reporting to management regarding IT related issues and project updates. Secures network system by establishing and enforcing policies; defining and monitoring access. Responsible for IT system management and IT strategies. Documentation and provide trainings to end users.

 Acquire a thorough understanding of key customer needs and budgets to propose best services. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competitors. Expand the relationships with existing customers by continuously proposing solutions that meet their business goals. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Serve as the link of communication between key customers and internal teams. Prepare and present regular reports of progress and forecasts to internal management and customers. Prepare and provide the best quotations of the products and solutions to the clients and ensure the correct products and services are delivered to customers in a timely manner. Responsible for growing of IP CORE and RAN networks products for Integrated ISP accounts. Supporting FTTH service development for MPT. Coaching the network designers for the best solutions and products.

 Responsible for all IT projects. Managing yearly budgets for IT projects and contracts with various vendors. Attending monthly meetings and reporting to management regarding IT related issues and project updates. Vendor Management, for establishing strong partnerships, service level agreements, coordination of purchases by evaluating suppliers for quality, pricing and delivery timeliness. Responsible for prepare capacity planning, security, high availability and disaster recovery planning. Responsible for end-to-end compute capacity planning and performance management. Troubleshooting and configuration of routing, switching protocols and firewalls.

 Managing projects to ensure projects’ milestones are executed according to schedule as a team lead. Coordinate with other team members on scheduled maintenance and emergency case on backend issue, participate on the new project plan deployment and managing project delivering. Managing third party vendors to support project activities Preparation of presentations about the products or services with all their values for the usage of the department. Working closely with Key Account Managers and Sales team for Pre-sales activities. Attending meetings with potential clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution. Engagement with the customers and understanding of their needs and derivation of advice for prospective products that are aligned with the customers' demands. Monitoring the daily cases, supervising the team members for the smooth streamline of daily works and prioritize on urgent and VIP Cases, supervise to meet monthly KPI and oversees 100% of the requests, incidents and problems. Record and classify received incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible. Perform other related duties as assigned.

• Managing projects to ensure project milestones are executed according to schedule.• Managing costs, timescales and standards to be met and monitoring these through the project.• Prepare the project's proposals and applying Government's IT Projects.• Managing IT sales targets and KPI.• Provide leadership and management support as well as evaluate the performance of individual IT staff and the IT teams.• Troubleshooting of superficial and deeper issues between organization.

- Troubleshooting of network, hardware and software problems- Installing, configuring, troubleshooting windows clients (Windows 2000, XP, etc.,)- Ethernet Network and troubleshooting printers, Responsible for updating antivirus software and troubleshooting or healing virus by using removal tools