Managed IT engagements for assigned clients Projects included system integration, SharePoint and iPad mobile applications, data warehouse and business intelligence, and system optimization solutions.

Managed the development and implementation of new enterprise systems to support the company’s consulting and survey business, including BI and data warehouse solutions.

Led the company’s first product development team working on the design, development, and implementation of a suite of enterprise system applications for pharmaceutical services and support. Managed the design team of business analysts, architects, developers and product consultants in identifying project scope, prioritizing features, and completing business, functional, and technical requirements

Responsible for leading the implementation of the TriZetto suite of software products at major health plans, including the Facets claims processing system, custom data warehouses, interface development, and web portals. Responsible for project budget, resourcing, executive reporting, project plan development, and client relations• Managed a $90 million project with more than 85 internal and contractor staff at one of the largest health plans in the country

Responsible for the disease management organization's implementation and production support of new commercial and Medicare insurance clients. Designed workflows and procedures for the addition of new diseases and for client data processing procedures

Led the development and writing of the first ever compliance risk assessment standards for Kaiser Permanente clinical departments, enabling directors to evaluate their compliance to laws governing the delivery of patient care. Modules included staff qualifications and licensure, scope of practice, medical necessity, orders, supervision and billing. Also, led the implementation of the Diamond claims processing system, and the successful reengineering of their business operations to support the implementation. Led the development of the requirements for the platform, including interfaces and vendor selection. Worked with the regions to put into operation industry best practices and ensure HIPAA and CMS compliance• Developed more than two hundred end-to-end processes and workflows, covering initial receipt of a claim through completion of provider payment