Lynn Maxwell Email & Phone Number

Bo'ness, Scotland, GB

Inverkeithing, Scotland, United Kingdom

Glasgow, Scotland, United Kingdom

After less than 2 years as Senior Sales & Service Adviser I was then promoted to Sales & Service Manager for our Glasgow Branch. This involved running a small team and reaching company targets on a monthly basis. The branch had not surpassed a monthly target since March 2021. During my first 6 months our team achieved more than their monthly target every.

Inverkeithing, Scotland, United Kingdom

After just a short year in Inside Sales I was promoted to Office Manager. It was also just after I had won an ABCD (Above & Beyond the Call of Duty) award. Responsibilities included much the sale of the Inside sales role but I was then involved more in how the branch runs and various activities were passed down to me from the SCM. This improved my manager.

Inverkeithing, Scotland, United Kingdom

Main duties and responsibilities were to maintain customer relationships and grown them through sales within the branch. This could do done via calls or emails. On a daily basis we received enquiries, produced quotes and processed orders for various customers. This could also involve customer breakdowns where you had to be on your toes to make sure this.

Bo'Ness

Bo'Ness

I have now joined the boogie bounce crew as an instructor doing 3 classes a week.

Bo'Ness

A qualified Zumba/Zumba Kids Insuructor

Linlithgow, West Lothian, United Kingdom

After a short 9 months with the company I was promoted to show my progression in that small space of time. This was due to great account management with the accounts that I was dealing with and also the accounts I had been passed over for extra responsibilities. One of my main accounts is worth £1.2 million for the business, this grew my confidence and.

Linlithgow, West Lothian, United Kingdom

Starting to develop my customer base I hit the ground running building customer relationships and gaining new business. Calling and emailing existing customers to initiate that contact and grow it as the months went by. On a daily basis I made contact with customers as well and processing admin duties relating to various customer dealings.

Linlithgow, Scotland

Working in a busy customer service environment, taking orders from customers via telephone and email and CRM.Main duties included taking 50+ phones calls from customers and processed manual orders through Workflow on SAP. This included dealing with a variety of different customer queries ranging from standard orders, product queries, chasing orders.

Edinburgh, United Kingdom

Working in a close team environment, I was the point of contact with delegates giving them information for their courses. I was administrative support to the sales manager and managing director. This role also involved a lot of Data Entry onto the system from feedback given by clients, exam results received and finance.Daily duties included dealing with.

Stirling, Scotland

• General Admin support to the PruDirect (PD) Consultants and the Relationship Team (RT). Using the following systems on a daily basis: AQUA, Desktop, BOS, Worksmart and Excel. As well as various other tasks throughout.
• Fulfilment – Downloading data from Access and populating this onto a spreadsheet. Quotes are then printed from AQUA and checked against the data received. Cover letters are… Show more General Admin support to the.
• Fulfilment – Downloading data from Access and populating this onto a spreadsheet. Quotes are then printed from AQUA and checked against the data received. Cover letters are produced via a mail merge, some have to be.
• Leads – Receiving/adding data from sources and copying this to the main spreadsheet. All CS Leads, Online Leads, Worksmart Leads, Opal Leads, SAL Leads & Teachers Leads have to be added to this everyday. Some of these.
• Specific reports have to be run during the day these are the BOS Report and the RT Mail Merge, these are spreadsheet orientated and sent to Reading to issue the relevant information.
• ABI OMO & PFP – ABI OMO has to be added to the current spreadsheet and sent to Mumbai on a weekly basis. PFP emails received from PD & RT, relevant information is copied and added to the master spreadsheet. The.

Edinburgh, United Kingdom

• This involved being front of house meeting and greeting clients.
• Answering inbound calls and passing them on to the specific consultant or taking a message.
• Managing Inbox emails and dealing with incoming/outgoing mail.
• Other tasks included printing, photocopying, filing and scanning various documents.
• On occasion I would have to book transport and deal with various other administrative support tasks.

• Brand new to this type of role, working in the Agency Team (part of the Commissions Department), learning all their systems (Unisure, Mainframe and Salesforce.Com) and how these work. I then joined the Commission 2.
• Twice been awarded a Grade 2 for my yearly review (this is very rare in the company) showing that I have went above and beyond my day-to-day expectancy required of me.
• I then… Show more Brand new to this type of role, working in the Agency Team (part of the Commissions Department), learning all their systems (Unisure, Mainframe and Salesforce.Com) and how these work. I then joined.
• I then became a Continuous Improvement Representative, updating our procedures and implementing new ones to make sure we continuously produce a high level of customer service. Due to my high performance, one of my.
• I then moved on to be Tone of Voice Champion, ensuring our department was complying with the requirements of the FSA on the tone of voice we use to communicate to our customers.
• I was given the opportunity to take on more responsibility, delegate priorities to colleagues, taking on the 2nd in change role when my manager was off. This reflected in my performance grade that year.

• Based in a small office of a Kitchen & Bathroom Showroom. I was the first point of contact for suppliers/public showing enthusiasm being polite and friendly also interacting with them to meet their personal expectations.
• Carried out general office duties (answering telephone calls, filing, faxing and invoices).
• Completing finance reports and wages spreadsheet on a weekly basis.
• Keeping all invoices up to date on the system to match the incomings and out goings of the… Show more Based in a small office of a Kitchen & Bathroom Showroom. I was the first point of contact for suppliers/public.
• Keeping all invoices up to date on the system to match the incomings and out goings of the company.
• Dealing with customer complaints, solving these as quickly and pain free as possible for the customer ensuring they are still fully satisfied with our work.

• Working as a close team to produce a high level of quality foods for one of the UK’s leading supermarkets M&S.
• Able to adapt my workload if something is required to be done as a priority also skilled in all other areas.
• Worked as part of a team to help the process run as smoothly as possible.
• Also able to work as an individual to make sure my part of the process was completed effectively so I could then to assist other areas.
• Was able to see the process from start to… Show more Working as a close team to produce a high level of quality foods for one of the UK’s leading supermarkets M&S.
• Was able to see the process from start to finish, understood what was required to produce the product so it was ready and satisfactory to the company and the public Show less