Lynn Mitmoen Email & Phone Number

Hebron, Kentucky, United States

Milwaukee, Wisconsin

• Procedures - evaluate, update, implement steps to decrease errors, increase efficiency and safety• Reception - direct calls, walk-in traffic, and appointments• Data Entry - issue short-form insurance policies, final title updates• Management - supplies inventory, decrease expenses by 15%, reservation calendar• Teamwork - seek opportunities to assist other departments• Problem Solving - investigate and solve issues

Milwaukee, Wisconsin

• Procedures - evaluate, update, implement steps to decrease errors and increase efficiency• Collateral title and lien releases• Teamwork - assist with members’ workload while training• Data Entry - invoices, insurance information• Account Administration• Project Participation - tally and organize document shipment, purge backlog, title transition project

St. Paul, Mn

- Loan Administrator - booking, funding, archiving- Administrator of Credit Protector payment deferment program- Collateral lien releases- Procedures - evaluate, optimize, and write; design and implement supporting materials- Project Participation - Business of Bounce Think Tank, Credit Protector migration, file room organization, Explorer’s Consortium XII, legal endorsement stamp consolidation, Paid in Full report migration- Backup Receptionist - direct walk-in traffic to appropriate department, receive and distribute faxes and electronic loan applications- Training - new procedures, receptionists, loan booking, funding, archiving- Former Administrator of Consumer Loan product sales reports

Bloomington, Minneapolis

-Human Resources - welcomed new hires, updated and digitized forms and materials, produced weekly PowerPoint presentations, distributed and shipped pay checks and stubs, researched historical events for birthday greetings- Logistics - decreased freight charges by 35%, managed inventory of shipping materials- Management - improved decorum, coordinated conference room reservations- General Office - decreased cost of supplies by 30%, maintained reception and public areas, distributed mail and packages, created monthly newsletters, Emergency Response Team founding member- Catering Coordinator - developed and implemented improved ordering system, arranged special pricing- Hospitality and Morale - visitors and staff felt welcomed and appreciated

Northbrook, Il

- Greeted and checked-in patients, verified demographic and insurance information, collected co-pays- Scheduled appointments, answered phone calls, sent messages to appropriate medical personnel- Purged referral organization system, increased document retrieval speed by 25%

Gurnee, Il

- Customer Assistance - satisfied questions, fulfilled requests, resolved complaints- Evaluated existing systems, wrote procedures, proposed and implemented digital solutions- Provided editing support for customers placing advertisements, processed and reserved space for Celebration, In Memoriam, and other Classified ads- Training - new and updated procedures- Streamlined customer and internal communications- Managed monetary transactions, financial reports, audited invoices

Associates

Education record