Lynn Munz Email & Phone Number

Provided high-quality administrative support to help organize and effectively leveraged the time and resources of assigned executives and their departments. Managed calendars. Functioned with autonomy and worked on special projects with each case and clients. Handled complex Executive Assistant activities. Interfaced and established ongoing positive business relationship with internal and external clients. Communicated effectively on busy, multiple telephone lines. Composed routine letters and memoranda. Prepared reports. Assisted in the preparation of timekeeping, travel, expense reports and other confidential personnel records. Scheduled and arranged meetings and conferences. Recruited into the firm as the sole Executive Assistant. Worked effectively with financial analysts and institutional traders. Provided leadership as the company grew, to include offices in Hong Kong and London.

Senior Executive Assistant, ACME, Employer Broker Operations (2005-2008) Senior Executive Assistant, bSolutions, eSolutions (2002-2005) Senior Executive Assistant, Financial Analysis & Strategic Planning (1999-2002) Provided comprehensive executive support, working in three different areas of the enterprise, in the corporate home office. Managed calendars, coordinated travel both domestic and international, and prepared expense reports. Interacted with individuals at all levels of the organization. Served as point of contact for onboarding new employees. Accepted positions in three diverse areas, demonstrating a willingness to meet the shifting needs of the corporation. Responsibilities during tenure included preparing a binder for and attending Board meetings.

Provided professional secretarial and administrative support to senior executives, exercising confidentiality, tact, and diplomacy, and providing a high level of service. Screened calls, managed calendars, arranged complex travel and meeting arrangements, managed expenses, and mail, and handled highly sensitive or confidential information. Involved in conference and event organization. Supported Senior Executives – including the Treasurer and the Chief Financial Officer.

Provided exceptional, comprehensive support to the Vice President of Real Estate Investment and Property Management of the corporation, which had a regional client base. Managed the company’s automotive fleet of approximately leased 100 vehicles. Served as the company’s lead point of contact GE Capital, the lessor.

Quickly promoted from Teller to Member Development Representative. In that role, performed a combination of inside sales/service and outside lead generation/business development. Originated loan applications over the telephone.

Provided quality support to clients with moderately complex transactions. Assisted clients by responding to phone, email and other inquiries regarding company products, services, and procedures. Responded to straightforward client questions on BNY Mellon product features and provided more advanced technical assistance. Investigated errors in client accounts and statements. Worked up to 25 hours per week while in college. Accepted full-time position after college graduation. Gained high level skills in customer service in a world class financial services environment.

Education record

Bachelor Of Arts, Communications, 1994, Concentration In Business Management