Lynn Phan Email & Phone Number

Mountain View, Ca, Us

Union City, Ca, Us

San José, Ca, Us

London, United Kingdom, Gb

Supported daily IT operations, and systems administration including technical support, services and problem resolution for complex systems and applications to end users. Built, managed and maintained offsite data center, and IT infrastructure. Performed IT support including installing, creating, configuring, troubleshooting, and managing systems desktops, and servers at branch offices. Built and maintained strategic account relationships with site leaders.

Managed day-to-day operation of IT department. Ensured all IT infrastructure, systems, servers and network operated correctly and had high availability and performance. Reported directly to VP of Development and worked closely with development team and support IT and network to all end users

Managed day-to-day operation of IT department. Ensured all IT infrastructure, database servers and network operated correctly and had high availability and performance. Provided IT and Database (DB) administration, DB and systems refreshes, supported performance tuning, backup and recovery solutions. Worked closely with development team throughout product development, testing and implementation phases to assist with DB script executions. Provided direct customer support for systems and DB questions coming into company.

Provided DBA and IT administration, supported testing, development and production systems, including installing, creating, upgrading, cloning, migration, troubleshooting, tuning, monitoring, maintaining, and applying patches. Conducted and managed systems, web-based application servers, DB security features and access privileges for users. Provided daily monitoring of all data center systems, including Active Directory, Exchange server, and DB back-end servers.

Reston, Virginia, Us

Day-to day DBA support, administration in Oracle databases, instances, and Oracle Financial Applications in Commercial Systems. Installed new versions of the Oracle RDBMS and its tools and any other tools. Planned and implemented backup and recovery of the Oracle databases, enforced and maintained security, database constraints to ensure integrity of the database. Performed database re-organizations to assist performance and ensured maximum uptime of the databases. Put standards in place to ensure that all application design and code was produced with proper integrity, security and performance. Provided technical support to application development teams. Performed ongoing tuning of the database instances and DBA rotating on-call 24/7 support to development and production environments.