Lynn-Rene Bester Email & Phone Number

Greater London, England, United Kingdom

London, Greater London, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom / New York City

Responsible for building, maintaining and administering the Learning Management System (LMS – Mi-Career) for the Sales and Sales Operations department and rolling out bespoke training programs for that department.

London, United Kingdom

Responsible for all aspects of coordinating agreed sales training programs rolled out to both the Sales and Sales Operation teams;• Logistics and delivery of Sales Boot Camps from the initial recruitment drive to the 30/60/90 day post course check-ins • Collating 360° feedback for all Boot Camp programs and assist in evaluating the effectiveness of Boot Camp and recommend changes where appropriate• Owning and managing all tests and training material including SharePoint folders.• Diary management/engagement with internal staff to ensure trainer availability.• Documenting sales skills gaps within the existing teams and arranging required training to fill those gaps, including creating a soft skills competency matrix in conjunction with HR.

London, United Kingdom

London, United Kingdom

• Managing MD’s email, diary, travel arrangement (including visa’s) and expenses• Organization of various Risk events such as, Annual Sales Conference, Quarterly Leadership Meetings and the Risk Annual Sales Incentive• Coordinating global meetings, trips and events(with internal and external customers)• Managing various office activities such as, new starters & leavers, supply ordering and office equipment maintenance.• Process monthly expenses, generating purchase orders, coding and approving in SRM & 170.• Assisting the finance team with monthly reporting.• Leading the monthly global PA meetings for the Risk PA's and Administrators.• Ad-hoc projects such as the annual business continuity planning and testing, desk moves and technology roll-outs.• Prepare reports and presentations.

London, United Kingdom

• Personal Assistant role included managing the MD’s email, diary, travel arrangements (including visas) and expenses. Further responsible for coordinating travel requests for conferences and client / candidate meetings.• Accounting including petty cash and company credit card reconciliation and liaising with Accounting Department on matters including contractor documentation and supplier invoices.• Human Resource tasks including assisting with the HR disciplinary process and recording minutes. Responsible for coordinating holidays and recording sickness and other absences. Shared responsibility with Internal Recruitment for ensuring all new starters receive Health and Safety induction on joining. Ensuring appropriate setup of new staff desks prior to commencement date. Providing training to appropriate staff (E.g. office responsibilities and contract management) and managing office administration assistants • Managing and coordinating all office administration requirements including developing and implementing central office systems/processes; overall accountability for stationery, printing orders and stock management. Liaison with building management and security (e.g. Reporting communal area faults) and accountability for dealings with cleaning contractors, suppliers etc., including contract management. • Recruitment Contract management including coordinating contract and permanent recruitment paperwork, ensuring all relevant documents are issued and returned by all parties – using proprietary database software to generate contracts. Managing client contracts, ensuring files and relevant documentation is maintained/updated as required.

London, United Kingdom

Role included managing the CEO and other senior executive’s diaries, travel arrangements (including visas) and expenses. Furthermore, performed general office management including office supplies management, drafting employment contracts, managing staff holiday and attendance records and invoice management and processing. Compiled the employee handbook which included research of employee regulations.

San Francisco Bay Area

Role involved coordinating the day-to-day operation of the offices of the CFO and CIO, including reviewing incoming mail, managing business calendars, travel arrangements (including visas) and meeting schedules. Furthermore, responsible for payroll processing tasks including coordinating and approving timesheets and vacation management. Also responsible for reconciling supplier invoices and statements, assisting with inventory and facilities management, maintaining office equipment and supplies and management of off-site records storage and retrieval.

Cape Town Area, South Africa

Role included general reception work, setup and management of the filing process for five properties under management, customer complaints management and resolution and scheduling necessary services (e.g. maintenance, plumbing etc.). Furthermore responsible for parking kiosk management, including setup and maintenance of employee schedules and daily cashing up and cash balancing.

Cape Town Area, South Africa

Executive assistant to the Managing Director. Role included diary management, accounting (including budgeting, cash flow, accounts receivable and payable and Pastel Account processing), general reception and office administration and preparing visa documentation.

Business Management

The Effective Manager Understanding Organizations Principles of Marketing Competitive Strategy Finance for Managers Managing Information.

Business Administration And Management, General

Business Calculations Typing Fundamentals Microsoft Suite of Products (Word, Access, PowerPoint, Excel, FrontPage) Business Communication.