Lynn Sng Email & Phone Number

Perth, Western Australia, Australia

Perth, Western Australia, Australia

- Experienced analyst adept at driving data-driven transformations to enhance customer experiences and fuel business growth. Skilled in leading cross-functional teams using agile methodologies to deliver impactful solutions and drive strategic outcomes.- Led the development of dashboard reporting solutions using Figma, integrated into PowerBI, to meet the requirements of both local and global stakeholders.- Led change initiatives, employing change impact assessments, persona development, and journey mapping for seamless transitions.- Facilitated understanding of current states, KPI frameworks, and use cases through workshops and stakeholder interviews.- Managed multiple teams in an agile manner, delivering Tableau dashboards for marketing with precision and analyzing martech stack.- Conducted deep-dive data analyses with cross-departmental teams, optimising customer experiences.

Perth, Western Australia, Australia

Perth, Australia

Singapore

As the NextGen IT Lead at Daimler Financial Services, I was heavily involved in the project management side of the business, creating project plans, updating status reports and executing action items. I identified core issues impacting our business operations, and communicated these findings to various stakeholders.

Perth, Australia

As a Risk Advisory Vacationer, specifically within the Operational Risk in technology team, I was responsible for business controls review and cyber security internal audits, as well as risk maturity assessments. Through strategy allocation reviews, I efficiently identified business risks and efficacy challenges, delivering outcomes for all our stakeholders.

Perth, Australia

As a Supervisor at Priceline, I supported the Store Management team through performing daily operations, executing store plans and equipping the team with the skills and motivation to achieve sales goals. As a Supervisor, I was given sole responsibility of all store operations when Store Management personnel are out of the store. I was responsible for management of store staff and customer sales and service, including complaints handling.

As a OCM at UWA SMIF, I was involved in the organisation of all essential club activities including the creation, management of promotional content on social media platforms. Our goal was to educate and knowledgable for students interested about the economics and investing industry.

As a General Marketing Representative in MARKAM, I assisted with organising and hosted university networking events to help students connect with marketing and management industry professionals. I also managed the society’s promotional content on social media. I also liaised with sponsors tohelp support students seeking professional experience.

Perth, Australia

– Design improvements and implement Guild web projects and information technology.– Collaborate monthly with committee members to develop and execute marketing schemes (merchandise, social media and website promotion).– Manage Guild’s corporate operations including finance, IT, policies and procedures and administration.

Bachelor Of Commerce - Bcom, Finance And Data Science

Bachelor Of Applied Entrepreneurship