Lynn Welch Email & Phone Number

Greater Pittsburgh Area

Duties included managing a team of seven analysts in the customer service and order fulfillment functions. Duties included KPI tracking, management, and executing action plans for assigned area. Ensured that processes were efficient, maximized potential revenue in cost savings and customer service levels, and minimized customer out of stocks. Approve and obtain all transportation quotes related to export shipments. Managed, planed, supervised, coached, and developed the Customer Service area while focusing on providing world class customer service to our customer base.Exceeded 98% case fill rate goal for Export shipments to Affiliate markets by facilitating communication with cross-functional teams.Set up, tracked, and inventoried vehicle container pool for export shipments at warehouse facility.Saved $1.7MM in operating costs by optimizing global export distribution network.Identified refunds of $850k by uncovering duplicate/over payments to freight forwarding company. Avoided $1MM in costs by revamping warehouse process to eliminate detention, demurrage, and chassis charges.Saved $90k annually consolidating freight from distribution center to supplier.Nominated as key user to support implementation of SAP to fuse Kraft Heinz to one system.Volunteered to provide on-site support to Outsourcing company post SAP go-live.

Greater Pittsburgh Area

Duties included managing 6 representatives in inventory planning, pricing, and domestic/export customer service. Duties included providing the most reliable, efficient and cost effective solutions for inventory control, product planning and transportation. Achieved by developing Global supply chain strategies and translate into regional objectives. Interfaced with Global Supply Chain, Marketing Directors, and Product Managers to develop targets to meet commercial objectives and capabilities. Evaluated forecast data, customer orders and historical data to develop and execute inventory management plan. Used monthly inventory numbers to guide and adjust planning and scheduling process as to comply with business goals. Continuously improved Supply Chain processes through problem identification, recommendations and implementation of system improvements.Saved $1.2MM by facilitating relocation of tank containers.Saved $500k in costs by optimizing railcar pool, reducing number of leased railcarsDecreased inventory by $700k in 6 month period, reaching North America DSI goal.Converted 90% manual customer invoices to achieve North America DSO goal.Streamlined processes within Exports, Customer Service, Inventory Planning, and Pricing resulting in reduction in head count.Developed and Trained employees on reports to effectively run the business.

Greater Pittsburgh Area

Duties included managing the day to day operations of Third Party Transportation Company (3PL). Activities included working with Business Units to streamline processes to ensure we are gaining the maximum efficiencies with our outsourced partner. This position developed and generated KPI reports from 3PL and provided to management. This position recommended and implemented processes, policy, and system improvements to enhance the value obtained from outsource provider. Provided training as needed to SAP users in various departments/functions. Managed the claims filing process and customer complaints by ensuring the root cause analysis and action plan is effective. Participated in implementation and design of Outsourcing Transportation to 3PL provider, savings project $10MM.Set up, executed, and managed export pool resulting in reduction of costs.Created training manuals, processes, and procedures for end users.Enhanced transportation routing in SAP resulting in increase of on-time delivery of 30%.Standardized vehicle point of origin to optimize shipments to customers.Trained end users on operating system resulting in <1% user failure post go-live.Provided on-site hypercare support for implementation of 3PL transportation, providing support, guiding users, and resolving issues.

Greater Pittsburgh Area

This position is responsible for KPI development, analysis, presentation of data and making recommendations on issues related to all areas of the supply chain process within Lanxess. One of the chief duties of this position is to assume the role of project manager, determining and setting resources and spearhead the projects with other supply chain management personnel. Other primary responsibilities include determining ways to reduce costs and find potential savings by improving value flow efficiency and streamlining value flow processes. This position is responsible to serve as the Lanxess Management System (LMS) coordinator for supply chain. As the LMS Coordinator, this position is responsible for ensuring that processes and policies needed for the Lanxess Management System (LMS) are established, implemented, and maintained. This is accomplished by reporting to management the performance of the management system and any need for improvement as well as ensure the promotion of awareness of customer requirements, both internal and external, throughout the Supply Chain.

Greater Pittsburgh Area

This position is responsible for supervising the daily operations of company leased/public warehouses and transportation activities to ensure corporate policies, procedures, and standards are maintained. Responsible for monthly reconciliation of inventory at warehouses to Lanxess records. Execute and coordinate LTL, TL, and rail for domestic transportation. Maintain transportation score cards to ensure on time pick up and delivery to customers. Develop modify, and administer reports from SAP to fulfill specific job functions and responsibilities. Provide training on Lanxess systems to support warehousing/transportation locations and new business acquisitions. Maintain monthly activity reports for warehouses and carrier pool. Provide support to management for the budget and allocation processes.

Greater Pittsburgh Area

This position is responsible for managing product inventories to ensure product supply meets the demand with a high level of customer satisfaction. Determine monthly forecasts, minimum inventories and order quantities for manufactured, domestic, and imported sourced products based on sales history, current and future sales requirements/forecasts. Develop KPI’s for dead and slow moving inventory to minimize aged, obsolete and off spec inventory. Coordinate consolidation of material with shipping locations to minimize inventory handling and freight costs. Recommend corrective actions for problems encountered in shipping, billing, and inventory management.

Greater Pittsburgh Area

This position provides internal and external marketing functions for the Imperial Color Group. Responsible for analyzing customer sales trends and generating monthly marketing reports to distribute to the agent sales business. Develop customer usage profiles to assist upper management in marketing and sales decisions. Track customer yearly sales and reviews contractual agreements to determine rebate eligibility. This position is responsible for inventory management/control along with customer service for QC Construction Products (50% Bayer Corporation Joint Venture) and Bomanite Corporation. This includes maintaining and controlling inventory for 10 consignment warehouses and resolving differences. Recommend/improve/reduce inventory reporting errors and streamline the reporting and reconciling process. Establish new procedures for reporting, reconciliation and balancing of Bayer inventories to physical warehouse inventories. Monitor dead and slow & eliminate where possible by advising QC and Bomanite of any stocks that can be transferred from other warehouses.