The Stable Framework™ Every organization is trying to achieve Operational Excellence, whether they have the vocabulary for it or not. Operational Excellence is delivering exactly what your customers need (effectiveness), with minimum byproduct (efficiency).

Creative solution partner, able to identify value-added opportunities.Strategy, planning, and analysis for enterprise innovation projects and change management. Global experience with Customer Experience, Data Management, IT, HR, Finance, Sales, Service, Contact Centers and Process Improvement.Partnerships:Stable Agile Foundation: Platinum PartnerRed Rock Research Inc: Certification Trainer and Stable Foundation partner

Transformative mission-driven, strategic, program and process management consultant. LWC is dedicated to helping businesses improve service delivery with process engineering, program management, and AI with trusted data sources. Services include Process Design, Program Management, Organizational Change Management, Training, and Data Quality solutions that support trusted data in AI tools. I collaborate with companies in different capacities from consultant to contractor, partnering with different agencies if an exciting project is available. Deep knowledge in process design includes Stable Framework, Six Sigma, SIPOC, COPIS, Customer Journey Maps, Service Blueprints, Workflows, and Value Steams.

Head of Data Practice, Business Process Management, Product and Service Management and the Program Office. Pandoblox is a leading digital business consulting and technology development company focused on software development, cloud architectures and enterprise applications. With 3GC we offer full suite of managed services for infrastructure and applications. Data PracticeBusiness Process ManagementProduct and Service ManagementPPMO, Portfolio and Program Management Office

Strategic partner and program manager. Led planning, execution, and delivery for small to midsize life science companies. Supported start-ups through their inception, mergers and acquisitions. Developed project strategy, milestone identification and management, risk mitigation, and issue resolution.

Strategic partner to Human resources. Designed the systems and business process change roadmaps. Taleo: Implement the 15A.8 upgrade, Mobile Apply, Integration, Optimization, and DashboardsLawson: Support the upgrade to Lawson 10SumTotal: Integrate with other HR systemsIdentify new solutions for: Onboarding, Compensation, Performance, Success Planning, and Position ManagementReplace older infrastructure technology with new, more efficient solutions

Business Communication, Business Math, Microsoft Office. Provide quality instruction, create and maintain an environment which emphasizes teaching and learning and encourages free discussion of ideas, interests and issues. Courses taught: Microsoft Office products, Business Communications, and Business Math.

Strategic partner to telecom engineering and operations organizational leaders. Program manager responsible for developing and managing relationships and strategy with executives, key business partners, and vendors to create effective LTE transition programs. Supported the merger/acquisition with AT&T.Core Activities:Organizational DevelopmentStrategic Planning and RoadmapsProgram ManagementChange ManagementBusiness AnalysisHR Information Systems and Organizational AnalyticsLong Term Evolution (LTE) Technology AdoptionBusiness Analytics, Tools, Dashboards and Executive ReportsBudget and ForecastingVendor ManagementCommunicationsERP Procure-to-Pay Supply ChainLearning and Development

DELL COMPUTER INCORPORATEDCorporate Finance/IT Systems - Global Information Systems • Global Program Manager • Financial and Business Systems • Incident & Problem Management • Product Owner • Change Management • Service Level Attainment • Business Systems Analysis • Financial Systems Security • Relationship Management • Process Engineering • Governance • Audit and SOX • Remedy and Help Desk • Internal CommunicationInformation Technology – Data WarehouseSenior Manager, Global Data Quality, Financial Systems Security, Stewardship, User Training, and Audit Support Platforms: Oracle and Teradata • Project Management • Business Analysis • Production Readiness • Change Management / Remedy Queue Architect • Relationship Management • Service Level Attainment • Process EngineeringCorporate Finance - Global Information SystemsDirected and set the strategy to improve the adoption and proper use of the new data warehouse and reporting tools. • Program Management • Business Analysis • Change Management • Training and Communications Management • User Group and Developer's Forum Leader • Business and Financial Systems Training Instructor • Business Reporting - Sales, Marketing, Manufacturing, Supply Chain • Financial Reporting and Accounting CloseHuman ResourcesDirected and set the strategy for the consumer sales and service programs.Led global teams of managers, organizational development consultants, HRIS analysts, instructional designers, facilitators, performance analysts. Site development & call center launches in 5 countries. • Program Management, Portfolio 80 Projects • Change Management • Organizational Analysis • Performance Analysis • Sales Attainment • Customer Experience • Organizational Analytics • Training Development • Instructional Design • Global Site Development • Six Sigma Process Engineering