Support improvements to several internally developed applications which support the Cultural Arts.

Senior Business System Analyst, Product Owner, Business Process Analyst, IT Project Lead with effective interpersonal skills to develop strong key client and vendor relationships to guide successful implementations of client initiatives balanced with project goals and technology. • Excellent customer relations, with proven success in analyzing and communicating business needs and initiatives, creating clear Business Processes for the development of new Product and updates. • Successfully prioritize projects, timely development of reliable systems, and coordinate the phases required for large system enhancements.• Great team player, reputation for consistent quality and dependability to support each endeavor.• Ability to see connections and opportunities across applications and processes for creative solutions to problems and Business needs.Working with Business Operations, Engineering Development Team and Product Owners to gather requirements for new internal and external applications, modeling new process workflow, monitoring application changes, defining issues, creating Requirement Documents, User Stories and prioritize change requests. Coordinate implementation schedule with the Development team to assist in upgrades of applications following SDLC in order to meet release deadlines. creating UAT test plans.Create and present overview of changes to Business along with User documentation. Responsible for creating User Stories, creating workflow diagrams to assist the Business in understanding process changes, manage projects following an Agile approach to application changes.

I work with Product Managers, the development team and clients to elicit requirements for application changes; related to trading, Investment Performance and advanced client reporting. Assisted in new development and upgrades to existing applications; requirement gathering, defining issues and creating BRDs. Used JIRA to track project development, changes and create test scenarios and monitor testing.

Implemented several upgrades and major conversions of Investment Performance Measurement Data with several vendors that received extract data from PNC's trust system. Designed and managed the conversion from a monthly Settlement-Date Performance Interface to Frist Rate Performance (FRP) to a daily Trade-Dated platform for 90,000 accounts to meet new trading requirements. Beginning with data modeling, requirements gathering through User Acceptance Testing (UAT) and system/ job flow process. Designed new Trade-Date interface for 8,000 PNC accounts with ADVENT replacing previous Settlement Date extract. Documented system flow, job flow, analyzing business needs and requirements, program specifications for consultants and programmers, monitored user testing and implementation schedule.Conversion of National City's Investment Performance History from SEI, Trust 3000 to AMTrust and the First Rate Performance platform in 2010, verifying data mapping, scheduling of UAT and releases.

Maintained SQL upgrades for AIMR processing.Developed enhancements to the Co-Pilot extract for processing the Managed Accounts platform.

Worked on conversions and enhancements to Omnipay process coding in COBOL.