Enterprise Network And Account Operations Manager
Client: US Food and Drug Administration. There is a science to talent acquisition and staffing highly technical roles takes a strategic and focused approach. I provided sound HR advice during this contract helping shape talent acquisition strategy when staffing help desk, NOC, SOC, leadership, and service management requisitions. I supervised 26 people who monitored all data, voice, and video operations, maintenance, and tech support within the DC metroplex.Success:♦ Added 100+ new employees within 16 weeks to successfully staff the FDA ICT21 pre-prod & production datacenter start up – a key project deliverable for HP.♦ Contributed to success of new CDC business onboarding and retaining 99% of CDC incumbent personnel while simultaneously sourcing for 100+ requisitions at a time. ♦ Introduced new employee Recognition & Rewards process and employee surveys & forums helping drive talent attrition to less than 2%.