Customer Service Representative for the Gas Department. Assisting customers in regards to gas services or their utility account such as billing, scheduling meter appointments and issuing gas emergencies, take payments, create and close accounts, and set up payment plans.

Seasonal Position. Customer Service, Selling and handling tickets for Baseball Games and events. Collecting payment and answering phone calls.

Administration Assistant in the Orthopedic Department. Worked under two surgeons and a nurse practitioner. scheduling surgeries and follow up appointments, filling out disability paperwork, booking MRIs and CTs, answering and making phone calls, filling, scanning and uploading documents and obtaining authorizations and referrals, updating calendar events. booking meetings, creating letters for patients, typing narrative letters for the MDs. Requesting supplies.

Seasonal Position, Customer Service. Scanning items and accepting payment. Taking Returns. Restocking items. Organizing clothing racks and shelves. Book Keeping, Answering Phones. Directing customers around the store and helping them find items. Handling and Delivering online pick up.

Run the Front Office in the Millbury Office• answering and making phone calls• checking patients in• handling money• faxing• filing• scheduling appointments• creating/discharging patient charts• retrieving insurance referrals and authorizations• handling medical records• verifying insurance• knowledge of MW Therapy System• knowledge of Microsoft Office• Medical Terminology

Assistant Coordinator for Wheels to Water Summer Program• attending meetings with members of the Worcester City Manager’s office• interviewing candidates for the transportation supervisor position• training staff for the transportation supervisor position• making and receiving phone calls from staff and parents regarding the program• writing, collecting and filing paper work• collecting and passing out payroll• typing children’s applications to join the program into a document• filling in for staff that were sick or had other arrangements on that day

• making phone calls to alumni• writing emails to alumni and students• researching different organizations for internship opportunities• filing paperwork• organizing papers, book shelves and objects• using Microsoft Office for creating brochures for events, and creating spread sheets• keep track of equipment used in the labs