Lynne M

Lynne M Email and Phone Number

Remediation Policy Analyst @
Lynne M's Location
Greater Edinburgh Area, United Kingdom
About Lynne M

A results-driven and dedicated professional. An effective communicator at all levels with excellent planning, organisational, problem solving and analytical skills. A highly motivated team player with a passion for delivering a great customer experience everytime. A focused individual who likes to challenge herself and has climbed Mount Kilimanjaro, trekked to Everest Base Camp & walked the Inca Trail over the last 3 years to fundraise for Macmillan Cancer Support which has raised over £14,000. Always keen to volunteer at any charity or sporting events.

Lynne M's Current Company Details
RBS

Rbs

Remediation Policy Analyst
Lynne M Work Experience Details
  • Rbs
    Remediation Policy Analyst
    Rbs Nov 2015 - Present
    Edinburgh, United Kingdom
  • Eastern Bmw/Mini
    Finance Administrator
    Eastern Bmw/Mini Feb 2014 - Nov 2015
    Newbridge, Edinburgh
    I processed all customer applications for car finance in an effective and timely manner. I was an FCA supervisor and supported all management in the sign off of our FCA paperwork for all car sales. I created daily prospecting reports for sales executives to drive future car sales.
  • Royal Bank Of Scotland
    Assistant Operations Manager
    Royal Bank Of Scotland Jun 2011 - Sep 2013
    Edinburgh, United Kingdom
    I provided support for all teams across Products & Marketing to manage incidents through to resolution and drove solutions for root cause. I managed the systems access process for all staff joining, moving or leaving the department. I undertook regular audits of all systems owned by Products & Marketing ensuring robust controls are in place to reduce risk of data being compromised.I reviewed & delivered process enhancements using continuous improvement principles.
  • Royal Bank Of Scotland
    Assistant Product Marketing Manager
    Royal Bank Of Scotland Jun 2007 - Jun 2011
    Edinburgh, United Kingdom
    I delivered and developed simplified, effective, strategic propositions for Branch & Telephony Lead Generation. I organised introductory launch events throughout the UK for a new marketing tool.
  • Royal Bank Of Scotland
    Marketing Executive
    Royal Bank Of Scotland Jul 2004 - Jun 2007
    Edinburgh, United Kingdom
    Providing support and guidance on targeting for marketing campaigns and ensuring they are executed on time. Building and managing multi-channel marketing campaigns using Chordhiant Marketing Director, MS Access & MS Excel. Building strong internal & external relationships with key stakeholders.
  • Royal Bank Of Scotland
    Business Banking Advisor
    Royal Bank Of Scotland Aug 2001 - Jul 2004
    Edinburgh, United Kingdom
    Dealing with Direct Business Banking customer enquiries via the telephone or post. Assessing current account/overdrafts/loans and Credit Card applications for business customers to ensure they comply with Money Laundering Guidelines, Know your Customer and Know you Business.
  • Royal Bank Of Scotland
    Customer Response Advisor
    Royal Bank Of Scotland Mar 2000 - Aug 2001
    Edinburgh, United Kingdom
    Dealing with customer & non-customer queries via telephony, providing them with information on our products & services.

Lynne M Education Details

  • Chartered Institute Of Bankers In Scotland
    Chartered Institute Of Bankers In Scotland
    Diploma In Financial Services
  • Donaldsons School
    Donaldsons School
    Introduction To British Sign Language
  • City & Guilds
    City & Guilds
    Level 2 Award
  • Craigmount High School
    Craigmount High School
  • Hillwood Primary School
    Hillwood Primary School
  • The Prince'S Trust Volunteers - Core Skills
    The Prince'S Trust Volunteers - Core Skills
  • Svq Travel Services Level 2 & 3
    Svq Travel Services Level 2 & 3

Frequently Asked Questions about Lynne M

What company does Lynne M work for?

Lynne M works for Rbs

What is Lynne M's role at the current company?

Lynne M's current role is Remediation Policy Analyst.

What schools did Lynne M attend?

Lynne M attended Chartered Institute Of Bankers In Scotland, Donaldsons School, City & Guilds, Craigmount High School, Hillwood Primary School, The Prince's Trust Volunteers - Core Skills, Svq Travel Services Level 2 & 3.

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