Lynne Waldron Email and Phone Number

Responding to social media, email and website enquiries and logging onto TrelloArranging job surveysCreating Job quotes and sending to Customers, using Quick-booksInvoicing Customers on completion of jobs, using Quick-booksLiaising with Suppliers, with regards to order updates and deliveriesCreating and Implementing processes that support the business going forwardGeneral admin support to the Director

Contributed to the achievement of the annual budgeted sales, margin, stock holding and profit, by creating commercially successful food and non food ranges across all departments, whilst working with in company guidelinesAnalyzed weekly & monthly sales data, acting quickly to identify and introduce changes where necessaryResponding to email enquiries from customers and suppliers.Creating orders and inputting them into Orbis EPOS systemImporting new product data from Excel into Orbis EPOS systemWorking to strict deadlines, set both by the company and suppliersRegular verbal and written communication with the retail team and the retail managerWorking with the retail supervisor on planning and implementing visual merchandising plans for the shopsWorking with both the retail team and suppliers on regular promotional activities, special pricing and supplier tasting days, to encourage product knowledge and increase sales.Building on existing supplier relationships and gaining new supplier relationshipsWorking Knowledge of, Microsoft Excel, Word & Power-point, Lotus Notes and ORBIS EPOS System

In bound call handler on pensionsWorking with in the Pensions teamDaily in bound call handling, dealing with general pension queriesDaily administration relating to customer pensions

Dealing with all aspects of every day administration, mail in and out, answering the phone, filing.Daily Banking and Weekly Cash OrdersBooking retail deliveries in the CHARM Epos system, ensuring a high level of accuracy at all timesLiaising with suppliers in regard to breakages/missing stock/creditsDealing with customers queries, over the phone and face to faceFull store stock takesSupervising retail team in managers absence, ensuring shop ready for openingRegular use of Microsoft Excel, Word and Powerpoint

Working in both the self service restaurant and table service cafeEnsuring customers served quickly and with a smileMaking Baxters famous PancakesCash handling and reconciling the till at night

Supervising a small team, ensuring smooth running of the cafeFood PreparationStock ordering on a daily/weekly basisHelping with general admin including logging invoices using SAGE ready for the accountant