Lynn Ash Email & Phone Number

Columbia, Mo, Us

Columbia, Mo

Lead, coordinate and establish Business Continuity programs and business resumption planning across mainframes and midrange client server platforms (Cloud and conventional) to ensure business continuity.• Lead Continuity Services Manager (CSM) for major educational testing organization. Plan, develop, execute both mid-range and mainframe DR exercises. Meet with client and platform teams daily/weekly. Develop weekly, monthly and quarterly reports. Maintain database of all DR hardware, applications, backups, replications and network information.• Liaison for DXC towards IBM Disaster Recovery Center in Boulder, CO. Oversee all Disaster Recovery Tests for DXC clients for Mainframe Disaster Recovery exercises to be efficient, meaningful and successful.• Lead and direct Disaster Recovery Team to deliver Business Continuity Planning and Disaster Recovery Projects.• Successfully executed a complex IT disaster recovery (DR) exercise for a Data Center with 760 servers (Midrange & AS400). 19 LPARS, 180 applications were recovered with an RTO of 24-72 hours and RPO of 24 hours at alternate data centers. Handled a team of 250 members to execute the exercise during the 5-day exercise period.• Ensure DR Operations & Compliance specific documents are current to maximize business continuity performance.• Effectively manage and mitigate risks, while supporting multiple concurrent DR Exercises globally.• Improve Disaster Recovery capabilities of client’s Disaster Recovery Solution through readiness procedures.• Develop timelines, identify scope/objectives, validate recovery procedures, facilitate problem resolution and Post Drill follow-up DR exercises.• Effectively communicate with both internal & external stakeholders across various levels to achieve project/DR Planning goals.• Utilize SharePoint locations to maintain latest DR Plan and other Business Continuity Planning/Disaster Recovery related documentation.

Virginia, United States

Columbia, Missouri

Program Manager assigned to the IEM (IBM Endpoint Manager) SCM (Security Configuration Management) Deployment project to install IBM Endpoint Manager on Mid-range servers to provide Health Checking and Patching capabilities for multiple accounts.- Administered IEM support teams in supporting 159 US accounts and monitoring 59 Canada accounts for installing IEM on over 44,000 mid-range servers annually, adhering to mandated contract guidelines. - Cooperated with account teams in discussing issues/concerns and resolutions on a weekly basis in order to address concerns early, enabling everyone to remain current on project progress.- Collaborated with account PMs in order to remove legacy tools such as Fusion in timely manner, enhancing server functionality and preventing additional costs.- Escalated unresolved issues to appropriate division mangers, delivery project experts, and Sector Focals within pre-determined guidelines for resolution, preventing unnecessary delays.- Developed account status overviews to Sector Focals and Divisional Vice Presidents on weekly and monthly basis and posted reports on Wiki pages, enabling everyone to remain current on project progress.- Consulted with division managers, Program Managers, and Technical Mangers towards updating existing processes and procedures towards enhancing IEM tool capabilities.

Columbia, Missouri

Project Manager assigned to Ameriprise Financial in SAN (Storage Area Network) and NAS (Network Attached Storage) configurations and installations for numerous accounts.- Created efficient SAN allocation and configurations for multiple accounts in support of databases housed in 3 different data centers throughout United States.- Performed problem solving techniques and technical leadership skills, while working with multiple System Administrators and Database Administrators in support of various SAN and NAS storage systems configurations.- Managed application installation, code drop installation, and network troubleshooting for multiple accounts within specified timelines in reducing unforeseen delays.

Columbia, Missouri

Provide computer instruction for Evening Adult Higher Education Division (part-time).- Developed syllabus and presented PowerPoint lectures, lab projects, extra credit projects, examinations, research paper guidelines, access to on-line assignments via Design2Learn application, grades, activities, and procedures, towards enabling evaluation of student progress, while enhancing various learning styles.- Consulted with students, advisors, Technology Solution Center and other support programs/personnel which enhanced student’s academic success and resolved any technical or network issues.- Utilized adult learning principles, adhering to college guidelines for Educational Certification Standards, enabling students to continue their education.

Columbia, Missouri

Provided Business Continuity Management and Project Management support for Division of Information Technology – Systems and Operations.- Created Business Impact Analysis & Disaster Recovery Framework standards for the University of Missouri System to prepare for possible outages and/or incidents, exceeding certification standards.- Cooperated with Executive Management, IT Director, Data Center Manger, Network personnel, System Administrators and Business office personnel to set up and establish a Disaster Recovery process between 2 data centers to support the University of Missouri centralized computing center in order to provide minimal down time for customers.- Coordinated with the Division of Information Technology Managers to develop disaster recovery procedures for all critical computer systems and support services (level 1& 2) to decrease down time and meet mandated Certification Standards.- Utilized critical thinking skills to create policies and procedures to establish testing methodologies, exercises, schedules and establish testing of recovery procedures on a monthly to annual basis relating to Business Continuity Management issues across campus. - Managed research, evaluation, testing, purchase, installation, and training of Business Continuity Management Systems and system-wide Emergency Notification System in accordance with certification standards.- Administered integration and customization of Business Continuity Management Systems and Emergency Notification System within University Database Administrators and Systems Administrators responsibilities.- Collaborated with University personal and security teams to establish and set up an incident management center for the University of Missouri – Columbia Campus, to be centrally located for supporting local incidents/events.

Masters Of Education, Higher & Adult Education - Practical Arts & Vocational – Technical Education

Bachelor Educational Studies, Practical Arts & Vocational Technical Education

Associate'S Degree, Electronics