Lynnea Smoyer Email & Phone Number

Rapid City, Sd, Us

Chicago, Illinois, United States

Mortgage systems include: Encompass, Salesforce, BlendSalesforce:- Support over 150 Salesforce users with set-up, training, data clean up, and reporting- Build Salesforce flows and process builders to implement automated process within the organization- Create and customize all aspects of the Salesforce platform including objects, fields, and layouts, as well as maintain and implement custom reporting, validation rules, and workflows- Maintain data security through hierarchy, group managements, profiles, and layouts.Encompass:- Support over 150 Encompass users with set-up, trouble-shooting, training, and pipeline customization- Build custom Business Rules (Field Data Entry, Field Triggers, Milestone Completion, Persona Access to Loans, Persona Access to Fields) and Dynamic Data Management rules to automate processes for the business and optimize workflow.- Maintain organization hierarchy and access via groups, settings, and team structure- Use FormBuilder to create and customize forms, fields, code, and form access.Blend:- Support over 50 Blend users with set-up, training, and team customization- Troubleshoot borrower issues, sync issues, and general Blend questions

Prioritized tasks; created project frameworks and timelines; used Teamwork and Slack to communicate with team of four contractors to ensure project deadlines were met and client requests were clear; managed communication with clients to ensure all expectations were met, used Google sheets and Google Analytics for reporting; used MailChimp to manage outreach email campaigns

I edited copy for Faithlife's various print and digital publications, which include Bible Study Magazine, the Lexham Bible Dictionary, and Lexham Press and Kirkdale Press titles. My responsibilities included:* developing content by helping authors to shape their manuscripts, articles, etc.;* providing feedback for authors as they make revisions;* editing for clarity, conciseness, and quality;* formatting and readying books for print using InDesign;* writing back cover copy; and* shepherding a project through various stages to publication.Positions held:Developmental editor: Nov 2014–July 2016Copy editor: Feb 2014–Nov 2014Proofreader: May 2013–Feb 2014

Bellingham, Washington Area

I proofread and fact-checked school planners; created and maintained master calendar and other resources; and researched and created “fun facts” for planners.

Bellingham, Washington Area

I proofread and fact-checked school planners; gained familiarity with the Chicago Manual of Style; and gained knowledge about the publishing industry.

Full-Stack Web Development

Spent almost four months learning three full stacks: Python, MEAN(MongoDB, Express, Angular, Node.js), and C#. Graduated top of my class.

Graduate Certificate, Publishing

Bachelor Of Arts, English Literature, Cum Laude

Activities and Societies: Jeopardy magazine submissions readerDean's List

Certificate Of Completion With Distinction