Lynne Hendrickson, Pmp Email & Phone Number

Tempe, Az, Us

Tempe, Arizona, United States

Tempe, Arizona, United States

Tempe, Arizona

Dearborn, Mi

Project Manager at Integrated Management Systems assigned to Ford Motor CompanyGlobal Product Planning & Strategy - Investment Efficiency - Process AnalystManaged workplan development for the future vehicle program investment modeling tool and process. Developed processes to create and manage vehicle program investment studies in a Planisware PPM application. Documented and managed the change control process for the investment modeling tool application. Managed the migration, development and testing of a legacy workload management tool to a Pega Express application. Developed throughput and performance metrics to measure on-time delivery of investment study requests. Created and communicated the Investment Efficiency department workload look-ahead to Vehicle Programs.

Ann Arbor, Mi

Responsible for leading clients, operations and IT teams through program discovery, design, development, testing and launch phases of customized customer experience and operational compliance programs. After launch, responsible for on-going project management to ensure we continue to deliver results and stay within budget. Internally, delivered projects to improve company productivity/operational efficiency and to measure project performance. Developed project management processes and implemented project management software (Wrike) to improve project delivery and team communication. Developed functional and business specifications to support robust application development.

Ann Arbor, Mi

Primary client contact and consultant responsible for managing customer experience measurement projects. Designed quantitative and qualitative surveys to provide actionable insights to improve sales and service processes. Successful planning, scheduling and team communication resulting in on-time project launch and completion.

Dearborn, Mi

Project Management Analyst, Ford Five Hundred/Freestyle Body Interior & Exterior:Analyzed upcoming deliverables to determine reporting metrics required to measure team progress. Analyzed team progress and alerted management of issues in time to allow for corrective actions to be taken. Developed reports to summarize Body Exterior team status to deliverables to support program milestones reviews. Provided project management support to the Body Exterior launch team at the Chicago Assembly Plant.Project Management Analyst, Ford Five Hundred/Freestyle Product Development:Managed a team of 5 Analysts developing workplans for the 2005 Ford Five Hundred and Ford Freestyle. Identified timing-related issues and risks and led meetings to resolve disconnects and to create recovery plans. Created presentations for management review of proposed timing changes, disconnects, risks and opportunities. Led workplan development meetings with Engineering, Design Studio, Manufacturing, Marketing and Finance teams. Developed a workplan to track Design Studio progress for all interior and exterior appearance commodities.