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Bringing a human touch to technology solution.Design, execute and improve people technologies and operations. I lead the charge in change management to support the implementation of large scale, transformational projects. My projects save the company money and improve the organization of the most important resource—their employees.A collaborative, team-focused environment is where I thrive. I enjoy being a leader, individual contributor, coach, student, mentor, and mentee. Facing new challenges, gaining skills, and finding solutions to old problems makes my work exciting.
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Senior Director North America Hr TechnologyRentokil Terminix Feb 2023 - Present -
Senior Hris ManagerTerminix Aug 2021 - Feb 2023Memphis, Tennessee, Us -
Hris LeadershipPopulus Group Jan 2021 - Sep 2021Troy, Michigan, Us -
Senior Director People Operations And TechnologyFrontdoor, Inc. Feb 2019 - Dec 2020Memphis, Tn, UsResponsible for the design and execution of overall people technology strategy, as well as leading ongoing operations, process improvement, and vendor management for the people team.Significant Accomplishments:Successfully stand-up People Operations function post spin from parent companyEstablished agile and design-thinking principles into people technology roadmapLed People acquisition integrations -
Senior Director Hr Technology And OperationsSt. Jude Children'S Research Hospital - Alsac Jan 2016 - Feb 2019Memphis, Tn, UsProvide Human Capital Management best practices and application knowledge to the HR team and other functional areas including Finance, IT and division operations for $1.3B fundraising awareness organization. Responsible for deploying resources to lead or consult on cross-functional projects that have impacts to employee process, data or technology. Responsible for coordinating the HR leadership team in the development of the HR strategic plan that aligns with organizational goals. Significant Accomplishments:Led the Workday implementation project for the organization resulting in the successful rollout of a new HRIS including; payroll, compensation, benefits, absence management, talent management, learning and recruiting.Implemented HR shared services model with service level agreement metrics for improved service delivery to the organization. Created key metrics for executives and operations for reporting progress on strategic goals.Led HR initiatives focused on regulations that led to improved compliance related to federal, state and local laws. -
Senior Director It Business PartnerServicemaster May 2014 - Dec 2015Atlanta, Georgia, UsResponsible for supporting all enterprise applications including global ERP, warehouse distribution and HR technology. Acted as the key liaison with executive leadership, IT and outside vendors for corporate functions that encompass HR, Finance, Sourcing, Legal and Communications. Managed development and implementation of strategic roadmaps and ensured IT projects delivered successfully across the organization. Rationalize project portfolio and proactively manage resources to mitigate constraints and dependencies. Mentor and develop team members and establish recognition programs to award high achievements. Create succession plans for critical positions and define career path opportunities.Significant Accomplishments:Led $15M upgrade of JD Edwards ERP financial and distribution platformLed warehouse consolidation project that reduced annual operating expense by $1.5M OPEX Successfully reorganized enterprise application development organization to achieve annual $1.2M OPEX ongoing savingsReorganized IT enterprise applications team to increase delivery effectiveness (15% increase in on-time project completion improvement within 6 months), aligned teams to have dedicated focus area to provide deeper involvement and establish career paths for continued employee development and growth -
Senior Director Hr Information Management & Data AnalyticsServicemaster Aug 2011 - May 2014Atlanta, Georgia, UsProvided strategic leadership for the development, validation and delivery of HR analytics through statistical models and reporting tools. Lead highly complex projects involving multiple resources and tasks, providing individual mentoring in support of company objectives. Responsible for providing operational planning and standards with oversight of all HR internal audits and SOX compliance activities. Managed all HR technology vendor relationships and contractual deliverables. Significant Accomplishments:Led $80M PeopleSoft outsourcing implementation that included payroll, new HR portal to 900 geographically dispersed locationsSuccessfully led implementation of SuccessFactors compensation management system that reduced four disparate systems into one streamlined tool resulting in annual $500K OPEX ongoing savings and alignment with performance management processImplemented large scale Kronos cloud-based timekeeping project to 900+ locationsSuccessfully led outsourcing leave management project to achieve annual $800K OPEX ongoing savings by reducing lost time exposureImproved and expanded service offering for shared services center by enhancing team skills, implementing new enterprise operational process support and defining key service delivery levels -
Director Hr Planning, Operations And HrisServicemaster Mar 2007 - Sep 2011Atlanta, Georgia, UsResponsibility for all HR systems, metrics and employee data for the enterprise. -
Manager, HrisServicemaster Jul 2006 - Mar 2007Atlanta, Georgia, UsEstablished HRIS teamCreated process improvement methodology and standards -
Hr Payroll Processes & Support ManagerServicemaster Mar 2005 - Jul 2006Atlanta, Georgia, UsResponsible for the stabilization of new HR and Payroll implementationProject lead on new electronic pay stub and performance management software -
Senior Managing ConsultantIbm Sep 1998 - Mar 2005Armonk, New York, Ny, UsSuccessfully implemented 13 unique client ERP installs in manufacturing, government and services sectorsEstablished HR and Payroll standard implementation offering for client bundled solutionConducted full project life cycle implementations of PeopleSoft and JD Edwards Human Resources, Payroll and FinancialsManaged projects to ensure milestones were on time and within allocated budgetGuided organizations through change management analysis and deploymentAnalyzed and re-engineered business processes and proceduresDesigned and performed conversions and interfaces for multi-processing corporationsCreated documentation and policies for post implementation business practiceDeveloped training curriculums for end usersParticipated in sales presentations and software demonstrationsAssisted clients in creating compensation and performance appraisal plans by performing gap analysis against industry practices -
Hris/Financial System SupportApac, Inc. Mar 1997 - Sep 1998Memphis, Tn, UsResponsible for supporting HR, Payroll and Financial system implementation to 40 divisional locationsManaged product-line assistance for implementation analysts, controllers and operational staff
Lynne Cook Skills
Lynne Cook Education Details
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Georgia State UniversityAccounting And Finance
Frequently Asked Questions about Lynne Cook
What company does Lynne Cook work for?
Lynne Cook works for Rentokil Terminix
What is Lynne Cook's role at the current company?
Lynne Cook's current role is Experienced Global HR Technology Leader.
What is Lynne Cook's email address?
Lynne Cook's email address is lc****@****nix.com
What is Lynne Cook's direct phone number?
Lynne Cook's direct phone number is +125472*****
What schools did Lynne Cook attend?
Lynne Cook attended Georgia State University.
What are some of Lynne Cook's interests?
Lynne Cook has interest in Civil Rights And Social Action, Animal Welfare, Environment, Human Rights.
What skills is Lynne Cook known for?
Lynne Cook has skills like Project Management, Team Building, Pmo, Six Sigma, Process Improvement, Team Management, System Implementations, Customer Service, Change Management, Vendor Management, Human Resources, Business Process.
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