Responsitble to the voluntary Board of Directors for delivery of a collaboratively developed and reviewed strategic plan in amulti-service not for profit early childhood education and care organisation.Key achievements:• Established and executed robust organisational structures to optimise service delivery across all sectors.• Managed a dynamic workforce to uphold high standards of customer service and legal compliance.• Spearheaded business growth, achieving a threefold… Show more Responsitble to the voluntary Board of Directors for delivery of a collaboratively developed and reviewed strategic plan in amulti-service not for profit early childhood education and care organisation.Key achievements:• Established and executed robust organisational structures to optimise service delivery across all sectors.• Managed a dynamic workforce to uphold high standards of customer service and legal compliance.• Spearheaded business growth, achieving a threefold increase in turnover over nine years through competitive tendering, acquisitions and securing funding opportunities while maintaining focus on quality service delivery and financial stability.• Guided the organisation through significant sectoral changes, including the implementation of the National Quality Framework and amendments to Family Assistance Law.• Identified and addressed cultural misalignments within the organisation through collaborative development of values, ensuring their consistent adherence.• Orchestrated the relocation of all administrative functions to a centralised facility.• Directed the organisation through a successful rebranding and renaming initiative, effectively launching the new brand.• Implemented comprehensive risk management strategies to identify and mitigate risks across strategic and operational domains. Show less

Responsible for all aspects of management of the not for profit service, reporting directly to the Board of Governance to deliver the strategic plan. Project Manager of Burnie Communities for Children “Bernie the Blue Tongue” services, activities and events.