A dynamic, pragmatic and versatile IT professional with over twenty years of hands-on experience delivering valuable change as a Business Analyst. Results focussed and a strong advocate for ensuring business strategy alignment within IT solutions delivery. Experience of large scale programme/projects as well as delivery within smaller, focussed product squads.Quick to understand and add value to in-flight projects, I posses a wide experience across a number of industries using a range of methodologies including Agile, SCRUM and Waterfall. I have a reputation amongst stakeholders & colleagues for my positive and realistic approach to the inevitable challenges that arise in the delivery of projects, whilst continuing to be highly self organised and creative to achieve team and project goals. Industry exposure• Retail Mobile App delivery for both iOS and Android ( Shop Direct)• Digital media and publishing (Trader Media, Auto Trader)• E Commerce (Waitrose and John Lewis)• Retail, including Payment and Marketing (John Lewis and Sainsbury’s)• Telecoms, Billing and PCI Compliance (Martin Dawes Systems)• Energy and Engineering (AMEC)• HR and Finance (AMEC)Skills & Competencies• SME Management • Process Mapping
Listed skills include Business Analysis, Business Process Improvement, Prince2, Business Process Management, and 23 others.