Lynnet Kamau Email & Phone Number

Nairobi County, Kenya

Nairobi, Kenya

I schedule research requirements and efforts in this capacity. I lead workshops that encourage collaboration across various teams. I always make sure that the documentation is thorough and organized. I direct the research and synthesis to generate practical insights.I serve as the point of contact for gathering requirements, getting input, and liaising with both internal teams and external stakeholders.I am the liaison in gathering requirements, collecting feedback, and interfacing with external stakeholders, as well as internal teams.

Nairobi, Kenya

- Scoped ,planned and conducted generative research to be used to inform an e-commerce solution for its users- Conducted in-depth qualitative interviews- Conducted moderated usability testing of prototypes- Carried out analysis and synthesis of the generative study- leveraged proto-personas to prioritise feature roadmap

Nairobi, Kenya

- I conducted field research that provided actionable and meaningful data-driven insights that will enable the ACS/Busara team to create user-friendly solutions based on this real user feedback.

Nairobi, Kenya

Elephant Healthcare (2021)My Role; UX Researcher-I conducted fieldwork that is helping design Hospital Information Management System -We conducted in-depth qualitative interviews with hospital admins ,doctors, nurses ,Lab techs, pharmacists and Billing officers to gain insights on their attitudes, behaviours, pain points and expectations from a HIMS.-I have planned and implemented the overall user research strategy and methods.-I have conducted Moderated Usability Testing with the users.-Leveraged personas to prioritize feature roadmap-The findings informed design features of the HIMS. -The project is in continuation.

Nairobi, Kenya

Nairobi, Kenya

-Sourcing for inventory (honey)-Facilitating packaging and transportation of products-financial records management and maintenance-Customer engagement and relationship management

Nairobi, Kenya

-Planning, organizing, and managing events-opportunity mapping and proposal writingfundraising-meeting scheduling-digital marketing and media marketing via television and radio

Nairobi, Kenya

-Oversees daily operations and resource management for the bakery-Ensures high-quality goods and services provided.-Accurate and effective inventory and supply management-Monitors quality of goods and service-Product definition, discovery, and development-Targeted Digital marketing of products and services; Own Contentstrategy and creation-offering consultancy services in the baking industry on productdefinition,discovery and development

Nairobi, Kenya

Coldstone Creamery is a Global franchise well known for its icecream and icream cakes. i played the role of a Head baker.RESPONSIBILITIES-Coordinated bakery staff to ensure an organized working environment-Managed supplies and suggested ordering times of ingredients andother required supplies-Directed various key baking processes, from ingredient composition tofinal product appearance.-Instrumental in new product development that increased productuptake for business.-Bakery inventory management and maintenance of optimal supplylevels. Helped reduce the company's food cost by 70%

Bachelor Of Arts - Ba, Economics And Psychology

Mastering Service Design, Service Design