• Within the first few months, received positive remarks for streamlining all firm matters on a newly learned web platform• Managed intake, vetting, and escalation process of potential new clients, and account reconciliation• Collaborated with the attorney to identify and prioritize client cases and accounts, IT programs, marketing boosts, etc. • Frequently optimized output by acting as liaison between the firm and its clientele, court officials, and vendors

Achieved high-quality satisfaction rate from department for advancing the backlog of reviewing and identifying inaccuracies in sales purchase contracts before scheduled closings, including ensuring correct database inputs made by sales team

• Surpassed expectations of VPs for capably generating purchase contracts, closing docs, permit apps & promotional materials • Provided weekly reports to all dept. heads of ongoing projects via Excel spreadsheets, including marketing and sales trends• Tracked all newly created company policy and/or procedures using PowerPoint reports, including any website & IT updates• Increased sales foot traffic by enhancing company’s website platform • Acted as a liaison between the VP, Sales Team and visiting customers and/or community residents

Started and conducted all office operations that steadily influenced the growth of business in conjunction with the owner, including but not limited to, drafting contracts, invoicing, accounting, bookkeeping, payroll, acting as a liaison, etc.

Esteemed for analyzing high volume of defaulted mortgage loans filed as claims that caused financial injury to mortgagees

• Created proven effective workflow charts for time-sensitive securities state filings & production of annual prospectus • Consistently managed the detailed complex securities and agent registration filings in 50 states for non-profit client• Developed & managed the process for drafting contracts and loan origination documents for firm's national client

• Upgraded system for preparing Deeds generated through REO for recording• Advised on status of Deeds through internal and external communication channels• Reviewed & corrected interns work product for accuracy