Part Time contract work on an as needed basis

• Managed multiple project initiatives with operations and accounting teams to streamline processes and reporting• Implemented Voyager’s Management Fee Calculation Tool• Implemented KPI Reporting for CEO• Implemented Interface Tool to comply with California SB 1157 requirements• Created and Tested Custom Report specifications for accounting and operations reports• Worked with Regional Vice President’s to resolve client questions and specific reporting requests• Internal… Show more • Managed multiple project initiatives with operations and accounting teams to streamline processes and reporting• Implemented Voyager’s Management Fee Calculation Tool• Implemented KPI Reporting for CEO• Implemented Interface Tool to comply with California SB 1157 requirements• Created and Tested Custom Report specifications for accounting and operations reports• Worked with Regional Vice President’s to resolve client questions and specific reporting requests• Internal Yardi Support escalation point for operations, compliance, and accounting tickets• Provided training to junior support team member• Collaborated with Training Manager on Communication and Documentation of New Reports and Features implemented Show less

• Part time contract work on an as-requested basis

• Project Manager and Lead Consultant for Public Housing Authority Voyager Implementation including Public Housing, HCV, 50059 and Tax Credit• Project Manager and Lead Support Resource for multiple Affordable and Public Housing Authority Clients simultaneously• Project Manager and Subject Matter Expert for Investment Management Proof of Concept Pilot• Managed support calls and special projects for multiple clients• Prepare sales proposals including detailed budgets for new… Show more • Project Manager and Lead Consultant for Public Housing Authority Voyager Implementation including Public Housing, HCV, 50059 and Tax Credit• Project Manager and Lead Support Resource for multiple Affordable and Public Housing Authority Clients simultaneously• Project Manager and Subject Matter Expert for Investment Management Proof of Concept Pilot• Managed support calls and special projects for multiple clients• Prepare sales proposals including detailed budgets for new clients and new projects with existing clients• Creation of Custom Report Specifications for multiple custom reports and user acceptance testing of reports prior to submission to client• Project Manager for Lynx’s first Affordable and Public Housing Rent Café Implementation Show less

• Project Manager for client post go live support with a portfolio of 80 plus properties including Affordable Housing and Market Rate Properties• Project Manager and Subject Matter expert in both Market Rate and Affordable Housing data conversions• Project Manager and Conversion Lead for a brand new Yardi client 4 property – 2-week turn around Implementation during the month of December o Implemented Rent Café Payments within 6 weeks o Implemented Rent Café Leasing… Show more • Project Manager for client post go live support with a portfolio of 80 plus properties including Affordable Housing and Market Rate Properties• Project Manager and Subject Matter expert in both Market Rate and Affordable Housing data conversions• Project Manager and Conversion Lead for a brand new Yardi client 4 property – 2-week turn around Implementation during the month of December o Implemented Rent Café Payments within 6 weeks o Implemented Rent Café Leasing within 8 weeks• Conversion Lead for 50059 Data Conversion and Voucher Reconciliation at the same time as the new client implementation and Conversion during the month of December• Managed support calls and special projects for multiple clients• Created standard project plans for Yardi projects• Prepared detailed sales proposals for new clients and new projects with existing clients while streamlining sales proposal process Show less

• Managed support calls and special projects for multiple clients as a subcontractor• Project Manager for client post go live support with a portfolio of 8000 units• International Investment Management Project for a Publicly Traded REIT client

Led multiple functional module teams for Yardi system implementations including design and testing documentation, user procedure creation and post go-live supportLed one of Yardi’s first international job cost and fixed assets projects for a foreign construction and development subsidiary of a major US retailerLed Investment Management, Job Cost, General Ledger and Data Conversion implementation for one of nation’s premier Healthcare REITs focused primarily on acute care… Show more Led multiple functional module teams for Yardi system implementations including design and testing documentation, user procedure creation and post go-live supportLed one of Yardi’s first international job cost and fixed assets projects for a foreign construction and development subsidiary of a major US retailerLed Investment Management, Job Cost, General Ledger and Data Conversion implementation for one of nation’s premier Healthcare REITs focused primarily on acute care facilitiesLed system implementation for the one of the nation's premier Healthcare REITs for their initial acquisition and management of international facilitiesProvided subject matter expertise to other project teams and mentored newer colleaguesDeveloped Rapid Implementation approach and documentation to speed up implementation process for start-up companies based on leading practices Show less

Gathered and documented functional requirements for Utility Sub-Metering Department of Velocity Utility Billing DivisionDeveloped testing plans and standard test files to reduce testing time by 25%Created and implemented migration plan for Sub-Metering DepartmentProvided Second Level Technical Support for Sub-Metering Department

Implemented Property Management and Accounting software solution for 12 new clients of varying size annuallyTrained and upgraded an additional 5 clients annuallySuccessfully implemented software for Chicago Housing Authority (50,000 units) resulting in ability for client to accurately and timely report to HUD, which was not possible prior to implementationGathered and documented functional requirements for Chicago Housing Authority excess utility billing, later incorporated in a… Show more Implemented Property Management and Accounting software solution for 12 new clients of varying size annuallyTrained and upgraded an additional 5 clients annuallySuccessfully implemented software for Chicago Housing Authority (50,000 units) resulting in ability for client to accurately and timely report to HUD, which was not possible prior to implementationGathered and documented functional requirements for Chicago Housing Authority excess utility billing, later incorporated in a future release of the softwareStandardized processes and documentation throughout department, including development of standard implementation plan used by all team members for all implementationsDocumented current business processes for clientsInfluenced clients to tailor existing business process for optimization, including standardization to a single chart of accountsLed gap analysis effort to determine customization and reporting needsCreated business requirements documentation based on current and proposed business processesFacilitated business requirements review with clients and technical team membersConducted detailed requirements gathering sessions resulting in a unique functional requirements document for each clientCompleted basic customizations requests Documented and communicated complex customization requests to technical team membersCreated and executed test plans and test casesDeveloped and managed implementation plansMaintained education on government regulations which aided communication with clients and ensured solutions complied with regulationsTrained and mentored new team members Show less

Led Accounting Team on Yardi Implementation ProjectGathered functional requirements and communicated the requirements to Controllers and YardiDesigned format of financial reports, which were later incorporated into software releasesStandardized Marketing and Financial Reporting across five national regions, influenced adoption of a single chart of accountsCreated and executed test cases, ensuring system supported proposed business processes and reports functioned as… Show more Led Accounting Team on Yardi Implementation ProjectGathered functional requirements and communicated the requirements to Controllers and YardiDesigned format of financial reports, which were later incorporated into software releasesStandardized Marketing and Financial Reporting across five national regions, influenced adoption of a single chart of accountsCreated and executed test cases, ensuring system supported proposed business processes and reports functioned as designedCoordinated timeframe and support for implementationReduced reporting timeline by 50% and increased visibility of reports by 75% with the implementation of Yardi, resulting in decisions based on timely dataIntegrated Accounts Payable, Accounts Receivable and General Ledger Data into one system resulting in less manual data entry and ease of researchTrained and provided support to accounting staff in Dallas and San MateoWorked with IT Staff and local users to implement Citrix network connectivity tools for access to softwareCompleted special projects as requested by the CIO and ControllersPromoted Show less

Provided Technical Support in a call center environment for a Utility Billing and Accounting Software solution on both DOS and Windows PlatformsDocumented client calls and enhancement requestsCollaborated with development team to resolve functionality and data issues when escalation was appropriateAcquired SQL Server Relational Database knowledge, including syntax for creating SQL queriesContributed to an internal focus group resulting in enhanced product functionality and… Show more Provided Technical Support in a call center environment for a Utility Billing and Accounting Software solution on both DOS and Windows PlatformsDocumented client calls and enhancement requestsCollaborated with development team to resolve functionality and data issues when escalation was appropriateAcquired SQL Server Relational Database knowledge, including syntax for creating SQL queriesContributed to an internal focus group resulting in enhanced product functionality and support team process improvementsResolved client issues by dialing into client databases via network tools, allowing faster resolution of issuesTested upcoming releases of software product and documented results Show less

Prepared monthly financial reports for 10-12 apartment communities nationwide, including Accounts Payable, Accounts Receivable, and General Ledger Produced monthly owners' statements for both owned properties and third party managed propertiesHandled special projects as requested by ControllerTrained new staff membersImproved Financial Analysis and Strategic Management by reporting financial data in a single chart and consistent format for both owned and third party managed… Show more Prepared monthly financial reports for 10-12 apartment communities nationwide, including Accounts Payable, Accounts Receivable, and General Ledger Produced monthly owners' statements for both owned properties and third party managed propertiesHandled special projects as requested by ControllerTrained new staff membersImproved Financial Analysis and Strategic Management by reporting financial data in a single chart and consistent format for both owned and third party managed propertiesReduced financial reporting time 30% by working with data suppliers to evenly distribute the workload, allowing the financial reporting to be delivered earlierProvided first level computer support Show less