As Group Practice Manager, I lead comprehensive efforts to establish and optimize personnel frameworks, driving operational efficiency and patient care at a high-volume military medical facility. I use advanced data analytics to evaluate clinical capacity, workload, and population demand, developing actionable solutions that enhance patient outcomes, team synergy, and overall clinic productivity.Key responsibilities include:● Leading data-driven decision-making efforts, employing… Show more As Group Practice Manager, I lead comprehensive efforts to establish and optimize personnel frameworks, driving operational efficiency and patient care at a high-volume military medical facility. I use advanced data analytics to evaluate clinical capacity, workload, and population demand, developing actionable solutions that enhance patient outcomes, team synergy, and overall clinic productivity.Key responsibilities include:● Leading data-driven decision-making efforts, employing statistical analysis to optimize clinician performance and clinical processes, with a focus on improving patient access and overall experience.● Managing clinical and resource allocation to ensure patient safety and the best care outcomes, while collaborating with Health Care Integrators (HCI), providers, and administrative teams to align with population health goals.● Developing and implementing strategies to enhance revenue by improving clinical capacity, reducing inefficiencies, and optimizing resource use in line with military medical treatment goals.● Implementing access improvement strategies, analyzing deficient access metrics, and continuously adjusting appointing protocols and schedules to meet evolving patient demand.● Spearheading initiatives to improve workforce development and retention, ensuring that clinical staff and providers are effectively engaged, trained, and supported to meet organizational goals.● Ensuring patient safety and care quality by fostering clinical team collaboration and process improvement, while aligning operational goals with military training readiness and healthcare objectives.● Supporting military medical readiness by ensuring effective provider empanelment and clinic resource management, directly contributing to the health and readiness of military personnel. Show less

As the Recruiting and Retention Program Manager, I lead strategic initiatives to build and sustain a diverse, highly skilled workforce within the substance use disorder (SUD) prevention, treatment, and recovery sectors. I focus on driving workforce development by enhancing diversity, equity, and inclusion (DEI), improving workplace culture, and advancing organizational growth, with a goal of aligning staffing demographics with the populations served.Key responsibilities… Show more As the Recruiting and Retention Program Manager, I lead strategic initiatives to build and sustain a diverse, highly skilled workforce within the substance use disorder (SUD) prevention, treatment, and recovery sectors. I focus on driving workforce development by enhancing diversity, equity, and inclusion (DEI), improving workplace culture, and advancing organizational growth, with a goal of aligning staffing demographics with the populations served.Key responsibilities include:● Executing comprehensive strategies for recruiting, onboarding, engaging, and retaining behavioral health professionals, ensuring that clinical teams remain aligned with organizational goals and evolving patient needs.● Leading efforts to enhance workforce diversity, promoting DEI initiatives to build an inclusive environment that reflects the demographic needs of those seeking SUD services.● Strengthening recruitment and retention capabilities by implementing best practices in workforce development, change management, and staff engagement, while addressing industry-specific challenges in behavioral health.● Conducting cost analysis and cost-effectiveness studies to identify the most efficient approaches to workforce development, ensuring that recruitment and retention efforts align with both budgetary constraints and service quality goals.● Using data analytics and critical management indicators to monitor the efficiency and effectiveness of clinical resource utilization, with a focus on improving clinical productivity, staff performance, and patient care outcomes.● Supporting the development of short- and long-term business plans, providing key insights and data-driven recommendations to executive leadership and clinic management to optimize resource allocation and future workload projections. Show less

As the Chief Vision Officer, I lead strategic initiatives that define and shape the long-term vision of our organization, ensuring alignment with our core values and objectives. My commitment to fostering innovation, inspiring creativity, and driving growth enables me to identify and capitalize on future opportunities and emerging trends.Key responsibilities include:● Spearheading the development and execution of strategic initiatives that articulate a clear vision for the… Show more As the Chief Vision Officer, I lead strategic initiatives that define and shape the long-term vision of our organization, ensuring alignment with our core values and objectives. My commitment to fostering innovation, inspiring creativity, and driving growth enables me to identify and capitalize on future opportunities and emerging trends.Key responsibilities include:● Spearheading the development and execution of strategic initiatives that articulate a clear vision for the organization’s future, aligning it with our mission and values.● Championing transformational leadership by inspiring and motivating teams to embrace change and pursue innovative solutions in a dynamic business environment.● Collaborating with stakeholders at all levels to effectively communicate our vision, ensuring that it resonates throughout the organization and is integrated into our operational strategies.● Guiding our team towards sustainable success by identifying key growth opportunities and facilitating strategic partnerships that enhance organizational capacity and impact.● Monitoring industry trends and emerging opportunities, utilizing insights to inform strategic decision-making and positioning the organization for long-term success. Show less

As a Clinical and Functional Supervisor, I am responsible for the direct supervision of all enlisted personnel, ensuring their professional development, accountability, and optimal performance. My role encompasses the full spectrum of personnel management, including career development, clinical assignments, evaluations, mentorship, and the planning and execution of annual training programs.Key responsibilities include:● Directing the clinical and functional supervision of enlisted… Show more As a Clinical and Functional Supervisor, I am responsible for the direct supervision of all enlisted personnel, ensuring their professional development, accountability, and optimal performance. My role encompasses the full spectrum of personnel management, including career development, clinical assignments, evaluations, mentorship, and the planning and execution of annual training programs.Key responsibilities include:● Directing the clinical and functional supervision of enlisted personnel, ensuring the highest standards in evaluations, career development, clinical assignments, mentorship, and readiness.● Collaborating closely with the Chief Nurse to assess the squadron’s clinical readiness status, ensuring that personnel are prepared for both organizational training and operational readiness functions.● Ensuring the accurate documentation of readiness training through the Medical Readiness Decision Support System (MRDSS), maintaining full compliance with military readiness requirements.● Overseeing resource allocation, staffing, task assignments, and planning, ensuring efficient use of personnel and resources to meet mission-critical objectives.● Ensuring that all Air Force Specialty Code (AFSC) competencies are maintained and documented, including overseeing the Career Field Education and Training Plan (CFETP), Clinical Skills Sustainment Program (CMRP), On-the-Job Training (OJT), Career Development Course (CDC), and Upgrade Training (UGT).● Participating actively in budgeting, scheduling, productivity improvement, logistics management, and strategic planning, ensuring alignment with the organization’s mission and strategic goals.● Providing leadership in the development and execution of training plans that align with both individual career goals and broader organizational readiness objectives, fostering a culture of continuous learning and professional growth. Show less

As a key leader in managing patient flow for occupational health exams, fly physicals, and annual Preventative Health Assessment questionnaires (PHAQs), I provided critical support to flight surgeons while overseeing Medical Standards Management Element (MSME) operations. I also served as a trusted advisor to management boards, committees, and executive leadership on Force Health Management and Aerospace Medicine programs.Key responsibilities included:● Managed patient flow for… Show more As a key leader in managing patient flow for occupational health exams, fly physicals, and annual Preventative Health Assessment questionnaires (PHAQs), I provided critical support to flight surgeons while overseeing Medical Standards Management Element (MSME) operations. I also served as a trusted advisor to management boards, committees, and executive leadership on Force Health Management and Aerospace Medicine programs.Key responsibilities included:● Managed patient flow for occupational health exams, flight physicals, and PHAQs, ensuring seamless operations and timely assessments for personnel.● Served as a Subject Matter Expert (SME) to the State Air Surgeon, providing expert advice, answering questions, conducting comprehensive medical reviews, and strategically tracking medical records to ensure compliance and resolve escalated concerns.● Reviewed over 1,000 medical records for accuracy, ensuring compliance with both military and state regulations, and made recommendations for necessary corrections and improvements.● Managed the Periodic Health Assessments program for multi-site organizations, overseeing the Defense Human Resources Activity (DHRA) program, deployment processing, and domestic operations. Developed and implemented Standard Operating Procedures (SOPs) for a new and unique medical unit, earning recognition for outstanding service and operational support.● Supported the California Strength Management Team, covering multiple units and over 4,000 personnel. Reviewed and approved/disapproved medical clearances to ensure readiness and compliance for state recruiting and retention purposes. Show less

In my role leading the Medical Evaluation Board (MEB) process for over 3,000 military personnel with disqualifying medical conditions, I ensured seamless coordination with active duty facilities while managing critical quality assurance and compliance functions. My expertise lies in determining MEB actions for duty-related medical conditions and overseeing Health Standards and Health Force Protection Programs in accordance with military regulations.Key responsibilities included:● Led… Show more In my role leading the Medical Evaluation Board (MEB) process for over 3,000 military personnel with disqualifying medical conditions, I ensured seamless coordination with active duty facilities while managing critical quality assurance and compliance functions. My expertise lies in determining MEB actions for duty-related medical conditions and overseeing Health Standards and Health Force Protection Programs in accordance with military regulations.Key responsibilities included:● Led the MEB process for more than 3,000 military personnel, ensuring effective communication and coordination with active duty facilities to facilitate timely evaluations and determinations.● Evaluated and determined MEB actions for duty-related medical conditions, ensuring adherence to military regulations and standards for medical readiness.● Managed Quality Assurance for Health Standards and Health Force Protection Programs, consistently maintaining compliance with established military guidelines.● Reviewed and assessed physical examinations to provide accurate medical determinations for enlistments, appointments, flying status, and retention, while upholding the Privacy Act of 1974.● Maintained and managed information systems for Aerospace Medicine and Force Health Protection Programs, ensuring data integrity and accessibility for evaluation processes.● Prepared narrative summaries for Military Evaluation Boards, ensuring timely submissions and comprehensive documentation to support decision-making.● Provided expert guidance to the Deployment Availability Working Group regarding service members with disqualifying conditions, assisting in the management of personnel readiness and deployment capabilities. Show less

As a dedicated Case Manager, I provided comprehensive support and guidance to individuals navigating complex challenges, ensuring they received holistic care and psychological support. My responsibilities included overseeing cases, coordinating with healthcare providers, and ensuring effective service delivery across multiple disciplines.Key responsibilities included:● Managing a caseload of over 40 clients, conducting thorough medical health risk assessments, goal setting, and… Show more As a dedicated Case Manager, I provided comprehensive support and guidance to individuals navigating complex challenges, ensuring they received holistic care and psychological support. My responsibilities included overseeing cases, coordinating with healthcare providers, and ensuring effective service delivery across multiple disciplines.Key responsibilities included:● Managing a caseload of over 40 clients, conducting thorough medical health risk assessments, goal setting, and developing individualized care plans to meet both short- and long-term needs.● Offering empathetic counseling and addressing motivational and psychological concerns, supporting clients in overcoming barriers to health and well-being through tailored guidance.● Collaborating with social services agencies to ensure clients received appropriate assistance during challenging times, including facilitating temporary suspensions and addressing any service gaps.● Coordinating closely with healthcare providers to develop and execute discharge plans, ensuring smooth transitions from inpatient care to post-treatment support, while maintaining continuity of care.● Conducting regular client meetings to assess ongoing needs, adjust goals, and monitor progress, fostering trust-based relationships that enhanced engagement and compliance with treatment plans.● Overseeing detailed record management and maintaining accurate documentation of all client interactions, treatment plans, and progress reports to ensure quality care and compliance with healthcare regulations.● Working collaboratively with interdisciplinary teams, including social workers, psychologists, and medical professionals, to ensure integrated care and support for each client. Show less

In my role as a Substance Use Disorder Counselor, I actively engaged in empathetic listening to fully understand and address clients' concerns and challenges. I facilitated in-depth discussions to explore coping strategies, offer recommendations for effective recovery techniques, and aid clients in career reestablishment and the development of comprehensive aftercare plans. My role encompassed assessment, individualized treatment planning, counseling, group therapy, education, crisis… Show more In my role as a Substance Use Disorder Counselor, I actively engaged in empathetic listening to fully understand and address clients' concerns and challenges. I facilitated in-depth discussions to explore coping strategies, offer recommendations for effective recovery techniques, and aid clients in career reestablishment and the development of comprehensive aftercare plans. My role encompassed assessment, individualized treatment planning, counseling, group therapy, education, crisis intervention, progress monitoring, documentation, collaboration, and advocacy.Key responsibilities included:● Developing personalized treatment plans tailored to each client's unique needs and recovery goals, utilizing evidence-based therapeutic approaches and interventions to support long-term sobriety.● Conducting one-on-one counseling sessions to address clients' emotional, psychological, and behavioral challenges related to addiction, employing a compassionate and non-judgmental approach to foster trust and openness.● Performing thorough assessments to evaluate the extent of clients' substance abuse, identifying underlying factors, triggers, and the history of their addiction, ensuring a holistic understanding of their needs.● Facilitating group therapy sessions to create a supportive and therapeutic environment, encouraging clients to share their experiences, offer mutual support, and learn from each other as part of their recovery journey.● Providing education and guidance on coping strategies, relapse prevention, and life skills to help clients reintegrate into society, rebuild their careers, and maintain healthy relationships.● Engaging in crisis intervention when necessary, ensuring that clients received the immediate support and care they needed during moments of distress or relapse. Show less