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Lynne Wright is listed as Google Cybersecurity Professional | Financial Crimes Investigator | Customer-Centric Strategist | Cybersecurity Enthusiast based in Fairfield, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Lynne Wright.
Lynne Wright previously worked as Financial Crimes Associate at Fifth Third Bank and Medicare Advantage Enrollment Specialist at Humana.
As I delve into the dynamic realm of cybersecurity through the Google Cybersecurity Professional Certificate, my passion for safeguarding digital landscapes grows stronger. With a foundation in financial crimes investigation at Fifth Third Bank and customer-centric roles at Humana and Ricoh, I bring a unique blend of analytical prowess and empathy to cybersecurity. My journey has honed my ability to identify threats, collaborate across teams, and ensure data integrity. Let's connect to explore how my diverse background can fortify your cybersecurity initiatives.
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Cincinnati, Ohio, United States
• Managed 80-150 incoming calls from Bank Card customers and Fifth Third Financial Centers on an 8 hour shift• Reviewed and analyzed bank card systems as well as customer banking accounts and generated alerts in accordance Financial Crimes Compliance expectations• Maintained thorough documentation all interactions and investigative actions taken, adhering to strict regulatory requirements and internal compliance standards
Fairfield, Ohio, United States
• Managed 75-80 inbound calls per day in a call center environment from current/potential Medicare members wanting to enroll in a Humana Medicare Advantage plan, demonstrating strong communication and multi-tasking skills• Resolved customer inquiries and concerns, with a 90% first- call resolution rate, showcasing effective problem solving skills and a customer-focused approach• Communicated complex ideas/information in a digestible way and make recommendations to external stakeholders
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Lynne Wright is listed as Google Cybersecurity Professional | Financial Crimes Investigator | Customer-Centric Strategist | Cybersecurity Enthusiast.
Lynne Wright is based in Fairfield, Ohio, United States.
Lynne Wright has worked for Fifth Third Bank and Humana.
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