Lynn M. Farrell Email and Phone Number

Underwriting, New Business & Operations

Leading MMSD Goal Deployment Process & CI for New Business, Underwriting, Service Operations in Digital OperationsDriving MMSD project implementation for Underwriting, New Business & Digital Operations.

SAFe Scrum Master for New Products. Certified SAFe Scrum Master, Agile SME; Direct the planning and implementation of highly impactful technology projects & programs across the organization. Responsible for business requirements, allocation and coordination of resources, budget planning, development of innovative solutions, and reporting/tracking project results to senior management. Success requires the ability to influence effectively and collaborate across corporate and business functions, developing and delivering communications to senior management on initiatives, including: DOL related projects, new product development, broker dealer agreements, the financial advisor experience, marketing, internal controls, operations management, managing external vendors and process optimization.

Purview over the Global OneSource PMO, Global Customer Care and Global Contracts Functions.Responsible for strategic direction of $150M global OneSource business, implementation and sustainment of 350+ customer accounts. The business doubled during my tenure. Working collaboratively with the sales & field execution teams, I managed the RFP response process, serving as primary author and participating on bid defense teams. Led a large and diverse team, many of whom were remote employees.

Drove the strategic and tactical direction of the Program Management team to ensure the successful implementation and expansion of customer programs while concurrently developing talent bench strength.

- Translated the vision of senior leadership into executable plans - Managed a diverse global team tasked with enterprise-wide project management and process improvement initiatives for transactional, IT, and SDLC projects for gaming technology- Trained > 100 employees in Lean Management and Continuous Improvement - Responsible for introducing Lean Six Sigma Best Practices into the organization; Executed process Value Stream Mapping & optimization workshops, spanning across global customer sites

Established Program Management Development Office to support 15,000 global employees; Instructor for PM workshop based on PMI methodology; implemented Best Practices, metric-driven strategic planning, resource assessment for Commercial and Military Programs- Certified in Risk Mitigation & Management practices, instructed workshops in same- “LEAN” project team member; created Lean cells in manufacturing and transactional functions- Created innovative diagnostic tools to measure program complexity, strategic planning, resource planning and succession planning. - Pioneered Bell’s Program Manager Rotational Training Program. Completed rotations in Finance, Business Development, Operations, Integrated Supply Chain, Flight Operations, Commercial and Military Business Units Mgt, Engineering & Sales/Marketing

Enterprise-wide Black Belt Project Leader; led successful projects across multiple business units, domestic & international. Six Sigma classroom instructor. - Certified DMAIC/Lean Black Belt specializing in business process re-design and implementation; Led successful global projects in diverse areas such as: Export Compliance, Finance; Strategy Development & International; Government Affairs - Served as Lean/Value Stream Mapping Project Leader for Bell Helicopter’s Integrated Supply Chain and Textron Corporate Legal department.

• Reported to Corporate VP/Deputy General Counsel, managed national Coordinating Counsel defense preparation for 500+ toxic tort cases in 14 jurisdictions. Daily coordination and supervision of outside counsel in all jurisdictions.• Managed legal costs and third-party vendors to reduce legal expenses and drive efficiencies • Created substantive fact development systems, metrics & litigation insurance status reporting • Managed risk & reserves-setting processes, auditing of case-related expenditures, and negotiated insurance cost-sharing agreements

• Project Management lead for $20MM+ Regional Water Supply System Improvement Projects• Facilitated 3 Revenue Bond Offerings; preparation of documentation & testimony for rate increase hearings before the Public Utilities Commission• Coordinated RFQ/RFP and vendor selection process for $20M in construction and professional services contracts; managed annual audit process• Successful grant writer; co-authored legislation and ordinances. • Wrote, directed & co-produced live 1 hour cable program, focused on local political issues.