FoodFinder connects food insecure kids and families with their closest free food resources using free, award-winning technology.FoodFinder is a Federal 501(c)3 and Registered Georgia Nonprofit that operates the website www.FoodFinder.US and the FoodFinder smartphone apps available on the App Store and Google Play.

Founded, grew, and managed an ecommerce business providing gourmet custom iced sugar cookies for both individuals and corporations. Created the brand and the company, and built financial, production, and customer service processes. Designed and fielded advertising and promotions that yielded 100%+ compound annual growth rates.Recruited, hired, coached & trained 6 team members on processes, tools, and systems of the business. Educated both employees and customers on product benefits. Controlled expenses to maximize profitability. Selected clients:• Neiman Marcus• Bergdorf Goodman• Coca-Cola• Google• Ritz-Carlton• Marriott• Hilton Hotels• Office Depot

Provided human resources and organizational development consulting services to both for-profit and non-profit organizations. Selected clients and engagements:BrightHouse LLC, Atlanta, GADefined the role of OD as a consulting product for BrightHouse, and initiated its use as a strategic tool for clients, resulting in multiple project assignments including:• Gevity HR, Inc.: conducted large-scale OD intervention for HR outsourcing company. • Diagnosed, designed, and delivered a wide range of interventions including change management, creative problem solving, technical and developmental training, process improvement, and coaching• The Coca-Cola Company: engaged on strategy project for HR Department restructure• Engagement included diagnostic visioning and needs assessment within the organization overall and HR Department specifically.• Pepperidge Farm, Inc: conducted group facilitation of creative brainstorming sessions for new product introduction.• Mohawk Industries: participated in strategic creative development of new product functionality.

Recruited, trained, and supervised 8 Customer Service Representatives responsible for servicing $545 million annual sales volume.• Helped both internal and external customers solve problems through active listening, situation diagnoses, and strategic action planning.• Initiated and led interdepartmental team-oriented problem-solving and change management sessions on improving customer service, including follow-on support to ensure long-term success.• Implemented appropriate measures to ensure training initiative effectiveness and alignment with business strategy.• Conducted needs assessments and implemented changes, enhancing divisional educational programs.• Coached managers in addressing performance issues, formally and informally

Recruited and trained 80 independent sales brokers nationwide.• Using needs assessment skills, evaluated training and development effectiveness by assessing performance, and counseling managers and employees regarding future training and restructuring.• Ensured consistent and effective application of HR processes and programs via collaborative relationships across internal and external organizations.• Handled personnel records, training evaluations and contract negotiations for firm.• Managed employee relations, associate performance management, development and compensation issues.

Managed all sales and physician marketing in assigned key accounts, including 500+ M.D.’s in University of Michigan Hospital, Ann Arbor, MI.

Managed $1.8 million territory, including all sales, merchandising and promotions of assigned brands.