Customer Service for current and potential clients. File management and archiving , office and court calendars, incoming mail processing and outgoing mass mailings, phone and walk-ins.

* Front desk receptionist, managed phones lines, walk-in traffic, and faxes* Managed office email account and group practice calendar in Outlook and Google platforms* Prepared meeting documents and organized dinner for monthly staff meetings* Credentialing contact for more than 120 payors and submitted all credentialing applications and recertification for 12 radiologists covering seven practice locations* Custodian of records for attorney and subpoena requests* Processed daily mail for insurance payments or denials, patient payments, attorney requests, bankruptcy court notices, credentialing requirements, dues renewals, medical and DEA licenses, and patient billing inquiries* Processed all daily remote deposits* Responsible for databases including all physician personal and professional information (Excel file and an internet application – EchoApps) as well as ACT database for marketing and referral purposes* Wrote and maintained office procedure manual* Specials projects as requested by practice manager and physicians (such as financial reports, modality counts by location, individual physician CPT counts, selective EOB analyses)

* Researched, coordinated, prepared proposals for firm, tracked projects from public notice through debriefing interviews (including GSA standard forms 254/255 and new SF 330)* Created and maintained project and resume glossaries* Submitted annual statement of qualifications to requiring agencies* Managed all contract review activities and maintained tickle list for retainers, signatures, and related contract documents, including work authorizations and change orders* Created Word templates for office documents to standardize style and consistency within the company* Entered new project data into accounting system* Scheduled and coordinated client meetings and project team meetings* Covered front desk and phones when necessary* Proofread most documents before final submittals* Assembled comment response letters* Formatted and proofread rezoning documents, landscape plans, and engineering reports for submittal to town, city, county, state, or federal agency as required