Lynn Sutherland Email & Phone Number

Welcome to Lynn Sutherland Consulting - where innovation and Agile instructional design help transform your Learning and Development content into effective learning solutions and enhance your team's existing skills. I use a 5-step process to provide a blended approach to learning and instructional design, putting the learner first. I offer fresh, effective learning experiences leveraging innovation and Agile methodology, while working with individuals and teams to drive business results and employee engagement. I provide a diverse range of services, from training needs and audience analysis, content design and development, to training delivery and train-the-trainer - all by partnering with you to create engaging and interactive learning experiences. My strategic leadership development content and engagement activities provide opportunities for your leaders to develop and grow and instill in their teams a passion for learning, developing and achieving great success.Recent clients include:~ General Mills~ United Health Group: Optum Innovation Garage~ Northern Star Council BSA~ Universal Hospital Services~ Ecolab~ Cargill~ Lowes

• Responsible for the analysis, design, development, implementation and evaluation of enterprise Learningand Development solutions.• Developed and executed strategies to provide Leaning and Development professionals with tools, resources and best practices needed to create and deliver efficient and effective training solutions.• Leveraged content management strategies to create, manage and deliver an online toolkit with over 300 instructional design resources following the industry standard ADDIE methodology.• Established and executed a strategy for creating assessments and evaluations and metrics tied to learner performance and training effectiveness.• Earned Trainer Certification in Destra Consulting Accelerating Change methodologies by training and providing ongoing coaching to company leaders on the skills and tools needed to lead organizational change.• Managed Learning and Development responses for Target’s submission to over 20+ Reputation Management Surveys including: Aon Hewitt Top Companies for Leaders, Dow Jones Sustainability Index, Diversity Inc. Top 50 Companies, Target’s Annual Corporate Responsibility Report.• Developed Field Leader training curriculum including online portal, role-based training scenarios and Capstone class to help leaders leverage the skills to lead large teams, deliver on the company vision and mission, think critically about business goals and gain speed to competency in driving sales.• Developed team of Field Training Leaders by creating portal for all training and development tools and resources, best practices and guides for successfully delivering leadership training • Project Manager of executive Business College curriculum for over five years, redesigning the training and program efficiencies to save over $8 million annually.• Designed and developed training content for six Target National Meetings including facilitation, training videos, speeches and facilitator guides with overall satisfaction rating of 97%.

Minneapolis, Minnesota

• Managed team of education and change management consultants to identify high-level strategic directionfor end user training and education.• Defined and scoped specific business and project requirements and facilitate solution of technical and business problems through planning and resource management.• Conducted needs assessments and risk assessments to determine appropriate education directionand solutions.• Led multi-level education strategy overview sessions and created education plan to include milestones, schedules, resources, tasks, risks, contingencies, dependencies and critical path roadblocks.• Participated in daily collaboration and joint content development with configuration specialists, business process owners, technical experts, security managers and organizational readiness managers.• Designed, developed and implemented various internal employee training and professionaldevelopment courses and programs.• Provided internal methodology knowledge transfer through the creation and facilitation of external client training programs.• Created and administered consulting and client training needs assessments to determine necessary educational initiatives.• Formulated training policies, programs and schedules, based on knowledge of identified training needs, business systems or changes in products, procedures or services.• Supervised the coordination, logistics and scheduling of all internal and external training courses.• Organized and developed training manuals, reference library, testing and evaluation procedures, multimedia visual aids and other education material.• Trained assigned instructors and supervisory personnel in effective techniques for training, including new employee orientation, sales techniques, management development and adaptations to changes in policies, procedures and technologies. • Responsible for managing and tracking internal employee career development and systemproficiencies.

Bachelor Of Science (Bs), Education

Executive Education