25+ years in operations management with heavy experience in performance metrics, efficiency/productivity, training and development, quality assurance and customer service. Strong focus on employee engagement to maximize morale and build a strong culture focused on core values. Extensive Human Resource experience including talent acquisition, onboarding, policy development, employee retention and serving as 401k administrator, merging 3 plans into one. Professional writer with published works for educational resources.Coordinator of many charitable events that have benefited local organizations and involved staff in the “give back” initiative (Jail-a-thons, Fun Fairs, Blood Drives, Food Drives, Christmas and Easter events, etc.) Recipient of the President's Choice Leadership Award.