Owner
CurrentNeed a Nerd is a customer on-site technology support service business aimed at small & medium sized business customers & the residential market. We distinguish ourselves from others in the market by the sophistication of our back office support structures, CRM, 24 x 7 call centre and the ability to share the collective experience of 35 technical Nerds throughout the country. This enables Need a Nerd to build and develop significant channel partnerships with telcos, technology retailers… Show more Need a Nerd is a customer on-site technology support service business aimed at small & medium sized business customers & the residential market. We distinguish ourselves from others in the market by the sophistication of our back office support structures, CRM, 24 x 7 call centre and the ability to share the collective experience of 35 technical Nerds throughout the country. This enables Need a Nerd to build and develop significant channel partnerships with telcos, technology retailers, hardware and software suppliers. In addition the to 35 Nerds connected by email and a Nerd Forum intranet, the technical aspects of our work is further supported by a team of expert "Gurus" at HQ. I started the Invercargill Franchise in August 2008 and have just started a Franchise in Dunedin in June 2012. My main focus is driving business development and managing service standards and delivery. We provide SME customers with a quality and reasonably priced service that delivers a full ICT service both remotely and on-site Show less
