Lynn Mell Email & Phone Number

Kirkland, Wa, Us

Kirkland, Wa, Us

Greater Seattle Area

Responsible for streamlining operating procedures for efficiencies in retail shops, club, and ecommerce, ensuring compliance with all state and federal rules and regulations for direct to consumer business operations.

Greater Seattle Area

Drove customer acquisition, cross-sell activities, and client relations for highly confidential program, designed customer outreach initiatives and customer retention strategy. • Created customer messaging to highlight the benefits of service offerings, achieving a four-fold customer increase over the prior year. • Collaborated with cross-functional teams on website content, branding, customer use-cases, and advertising to target clientele. • Increased new subscription sales thru brand awareness with target market and acting as the initial point-of-contact for thousands of potential customers. • Presented strategic direction initiatives to executive management, including sales progress reporting. • Ensured all customer communications, data acquisition processes, and recording of extremely confidential client data were performed in compliance with federal rules and regulations and in alignment with industry best practices.• Effectively performed all responsibilities in a remote office.

Bellevue, Wa

Developed policy and procedures for compliance program within the Legal Department, incorporating cross-functional communications that resulted in no formal complaints or regulatory penalties.• Awarded prestigious T-Mobile PEAK award for creation and successful execution of compliance program.• Extensive travel to represent enterprise and industry on advisory boards, committees, and at events, advocating policy position, enhancing visibility, and building positive customer relationships through conversation.• Consulted on regulatory climate and contributed subject matter expertise for customer-facing representatives and technology development teams, ensuring rules and requirements were considered.• Authored presentations and website information, effectively promoting public education and to encourage brand awareness. • Hired, trained, and coached staff members to process correspondence ensuring consistency and alignment with established policy.

Master'S Degree, Education, Curriculum And Instruction

Bachelor'S Degree, Biology, Secondary Education

Wine Business Management Certification

Enology Certification

Mandatory Alcohol Server Training (Mast) Class 12 Permit