Lynn (Kutney) Morales Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

Direct and oversee the rollout of comprehensive strategies that combine health benefit insurance alternatives with a functional corporate wellness program to support the well-being of corporate employers and their employees to save up to thousands of dollars per employee per year on health insurance.- Assess employees for their WICO™ Score (Wellness Index Condition Optimal), identify unhealthy markers to cause reduction in their health insurance costs.- Offer proprietary & functional wellness programs to: *Lower fasting blood sugar *Sustain long term healthy weight management *Improve and normalize lipids including cholesterol and triglycerides *Lower blood pressure while increasing energy and mental alertness *Reduce or eliminate need for lifestyle induced medication- Help Senior Management to infuse a culture of functional wellness with employees- Perform work site assessments to establish a work environment that supports functional wellness-Strategically steer development of client-focused Lifestyle Wellness tools to gain physical and emotional health goals, including proactively guiding clients to make informed choices to fit their lifestyle, as well as continually empowering clients in recognizing and facilitating their innate potential to create a desired life with a healthy work-life balance.-Create Functional Wellness Corporate Education classes.

Dallas/Fort Worth Area

-Emphasis on prevention, treatment and optimal health via therapeutic methods and supplementation to encourage individuals' inherent self-healing process.-Encourage Functional Wellness modalities that include modern and traditional, scientific and empirical methods.-Perform as an elder care Advocate tasked with teaching Community programs to support seniors in Wellness Journeys.-Facilitate result-oriented interaction between the mind, body and spirit, including evaluating the ways that emotional, mental, social, and spiritual factors combined to directly affect health while keenly assessing symptoms to locate a fundamental cause of conditions while using the latest in medical research.-Create Functional Wellness training seminars as well as conceptualizing, developing and teaching popular Senior Wellness programs at senior living communities.

Dallas, Texas, United States

-Utilize broad spectrum of industry knowledge toward managing privacy compliance and training for 15,000+ employees, including facilitating root cause determination and coordination across multiple lines of business (i.e. healthcare). -Direct breach notifications for impacted individuals, customers and all state and federal regulators; collaborate with security teams on enterprise threats and vulnerabilities; and lead tracking and trending incident activities.

-Spearheaded development of a data integration workflow tool used by sales and sales support areas to map the intricacies of the external data received by Aetna and document key benefits of these product offerings to meet goals.-Led processes to transition external data in-house from third parties for all national accounts’ customer commitments.-Documented natural therapies product concept to compliment existing programs while providing a conservative path to collect data outcomes for plan sponsor reporting and created online training programs for Sales-force instruction.

-Successfully implemented two HIPAA AS&P regulations; EDI transactions and code sets. Directed all HIPAA Privacy activities for five departments. -Developed initial training class used by Aetna Privacy Office to train implementation managers and new privacy managers. -Developed privacy process around race and ethnic disparity data use and protection. This includes safeguards to protect against allowing inappropriate access to the data.-Developed HIPAA AS&P training class for Aetna Informatics. -Developed confidentiality agreement website housing more than sixty contracts used by the entire enterprise to ensure privacy compliance on protected health information data releases. -Developed all National Medical Services PHI Access Reports.-Developed and implemented medical record retrieval plan for Hurricane Katrina and Rita victims.

Reduced company wide encounter data leakage by 25%.Created data tools to assist users in reporting on and identifying gaps in encounter data which was critical for properly reporting network performance for provider bonuses.

Key Accomplishments:Successfully managed key implementation steps of CHiP Program (Children's Health Plan - Medicaid) at a community hospital in Ft. Worth, TX. Successfully installed a new provider credentialing application for a large health plan in St. Louis, MO.

Key Accomplishments:Led project team to develop single, consistent provider credentialing process that was implemented nationally. Developed a national credentialing system to support this process and developed all training materials and training sessions for hundreds of credentialing staff nationally.

Key Accomplishments:Developed, with IT developers, five operational databases used to run 24 hour 7 day Psychiatric Management Operation. Databases covered the following key areas: Employee Assistance Program (EAP), provider search by specialty, customer service, case management, and claim service index.Managed three person MIS team which supported system capability for 50 users 24/7. Developed back-up and disaster recovery plan for members with sensitive needs to have seamless coverage regardless of impending disaster.Managed 12 person claim department while successfully consolidating three enterprise claim systems down to one.Implemented all new case sales including interregional billing, eligibility, utilization management, and claim system administration.

Key Accomplishments:Directed staff of six to recruit, credential, and contract providers for the entire continuum of care for a national behavioral health product. Added seventy networks in nine months. Ensured provider compliance to plan protocols in 130 networks nationally.

Key Accomplishments:Responsible for directing 150 providers through the entire credentialing and contracting process. Developed provider recruitment package used by entire provider relations department to encourage primary care and specialty care providers to join HMO network.

Nd, Naturopathy

Bba, Marketing/Management

Activities and Societies: Circle K, Pi Sigma Epsilon