Implementation Specialist
Wcss International
Lynn's role was the implementation of the WCSS software into retail and manufacturing companies in the UK, Portugal and South Africa. My main projects were Sonae (Portugal), Manor Bakeries, Great Mills (Retail), Nisa Today’s, and CWS. This role covered all areas of the project life cycle including project management, warehousing consultancy, specifying customer modifications, coding customer modifications and technical user training. From April 1997 Lynn became responsible for the customer… Show more Lynn's role was the implementation of the WCSS software into retail and manufacturing companies in the UK, Portugal and South Africa. My main projects were Sonae (Portugal), Manor Bakeries, Great Mills (Retail), Nisa Today’s, and CWS. This role covered all areas of the project life cycle including project management, warehousing consultancy, specifying customer modifications, coding customer modifications and technical user training. From April 1997 Lynn became responsible for the customer services functions within the company. This included the setting up and on-going management of the helpdesk and 24-hour support for all European clients Show less