Lynn Perez-Valle Email & Phone Number

Highly organized and goal-oriented RETAIL DISTRICT MANAGER with extensive experience in operations management, staff development, and sales forecasting. Recruited, hired, and trained effective teams and oversaw implementation of corporate policies. Served as company-wide training manager; instructed associates and supervisors throughout U.S. Ensured staff remained knowledgeable of product lines in order to assist customers effectively with merchandise selections. Accurately forecasted and calculated selling stock for current and future assortments. Exhibited comprehensive knowledge of sales and customer service strategies, as well as loss prevention techniques and performance management practices. Able to handle multiple tasks in fast-paced environments; delegated responsibilities appropriately to maximize store productivity, efficiency, and revenue. Key accomplishments include:Store manager was terminated at beginning of holiday sales season. Selected new manager and hired seasonal sales associates to accommodate increase in store traffic. Effective staffing and successful training resulted in store exceeding projected sales targets while maintaining highest levels of customer service. Store was unprofitable; challenged with managing closing and informing staff. Developed and implemented plan outlining necessary tasks and responsibilities leading up to closing date. Thorough planning and organization resulted in successful transfer of merchandise, effective liquidation of fixtures, and timely store closing. Poor employee performance prompted staff restructuring at high-volume location. Worked extended shifts in effort to recruit and train honest and hard working staff. Within one week, developed effective sales team committed to collective achievement.Specialties: advertising, customer service, hiring, inventory management, leadership, marketing, merchandising, microsoft excel, microsoft office, microsoft powerpoint, microsoft windows xp, microsoft word, operating systems, payroll processing, personnel, sales, scheduling, seminars, staff training,

Listed skills include Retail, Merchandising, Inventory Management, Customer Service, and 34 others.