Lynn Ryder Email & Phone Number

East Midlands, Sw England And Ne London, Uk

Managed 3 teams based in Leicester, Cornwall and GreenwichManaged a team of 33 staff as part of the PCS Patient Registration Centre of Excellence service line for East Midlands, SW England and NE LondonEnsured compliance to Data Protection and IGAF standards whilst maintaining SLA's and contractual time framesLead the regional site teams to deliver contracted KPI regime and implement continuous development of the serviceEnsured compliancy with regards to… Show more Managed 3 teams based in Leicester, Cornwall and GreenwichManaged a team of 33 staff as part of the PCS Patient Registration Centre of Excellence service line for East Midlands, SW England and NE LondonEnsured compliance to Data Protection and IGAF standards whilst maintaining SLA's and contractual time framesLead the regional site teams to deliver contracted KPI regime and implement continuous development of the serviceEnsured compliancy with regards to appraisals and performance managementInfluenced national and regional forums and groups to create opportunities for service improvementCommunicated with clients on escalated issues and concerns at operational and contractual levelSustained vigilance of Department of Health and NHS England policy changes and their impact on the service, and the changes required in order to comply Show less

East Midlands, Uk

Based in Leicester but covering whole of East Midlands regionManaged a team of 14 staff as part of the PCS Registration service, ensuring compliance to Data Protection and IGAF standards within SLA's and contractual time framesManagement of work tasks carried out by offshore team in IndiaResponsible for ensuring the integrity of the patient databases to the highest standardsLead the continuous development of Registration procedures for the East Midlands whilst… Show more Based in Leicester but covering whole of East Midlands regionManaged a team of 14 staff as part of the PCS Registration service, ensuring compliance to Data Protection and IGAF standards within SLA's and contractual time framesManagement of work tasks carried out by offshore team in IndiaResponsible for ensuring the integrity of the patient databases to the highest standardsLead the continuous development of Registration procedures for the East Midlands whilst meeting ongoing business requirements and ensuring compliance with corporate and FHS IGAF, legal, and regulatory policiesImplement the KPI regime to manage and improve the day to day serviceOverall responsibility for ongoing training and day to day management of the team, whilst supporting and coaching the Registration Team LeadersEnsured that appraisals and performance management activities were undertaken in a quality, and timely manner Show less

Leicester, Uk

Started in 1988 as Clerical Officer and promoted to Team Leader approximately 1990

Leicester, United Kingdom

High School

Education record