Lynn Sharkey
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Lynn Sharkey Email & Phone Number

Contact Center Team Lead at Elevation Connect
Location: Raleigh-Durham-Chapel Hill Area, United States, United States 10 work roles 3 schools
1 work email found @herffjones.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email l****@herffjones.com
LinkedIn Profile matched
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Current company
Elevation Connect
Role
Contact Center Team Lead
Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Company size
66 employees

Who is Lynn Sharkey? Overview

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Quick answer

Lynn Sharkey is listed as Contact Center Team Lead at Elevation Connect, a company with 66 employees, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at herffjones.com and a matched LinkedIn profile for Lynn Sharkey.

Lynn Sharkey previously worked as Call Center Team Lead-Customer Care- AARP at Vipdesk Connect and Call Center Team Lead-Customer Care- Herff Jones at Vipdesk Connect. Lynn Sharkey holds Bachelor Of Arts (Ba), Interpersonal Communications from University Of Central Florida.

Company email context

Email format at Elevation Connect

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{first_initial}{last}@herffjones.com
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AeroLeads found 1 current-domain work email signal for Lynn Sharkey. Compare company email patterns before reaching out.

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Profile bio

About Lynn Sharkey

I am a leader with a robust background in customer service, client engagement, and quality assurance. My experience spans various industries, including fashion, jewelry, cosmetics, and customer loyalty programs. I have successfully led contact center teams to exceed KPI goals, conducted comprehensive quality assessments, and facilitated impactful training for esteemed brands. I excel by infusing humor and positivity into dynamic situations, turning challenges into opportunities for team building and talent development.I hold a Bachelor of Arts in Interpersonal Communications, with a focus on business communications, intercultural communications, communications research methods, and communication efficacy.

Listed skills include Cosmetics, Makeup Artistry, Luxury Brand Marketing, Sales Promotion, and 20 others.

Current workplace

Lynn Sharkey's current company

Company context helps verify the profile and gives searchers a useful next step.

Elevation Connect
Elevation Connect
Contact Center Team Lead
denver, colorado, united states
Website
unbridledconnect.com
Employees
66
AeroLeads page
Company profile
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10 roles · 17 years

Lynn Sharkey work experience

A career timeline built from the work history available for this profile.

Call Center Team Lead-Customer Care- Aarp

Vipdesk Connect
  • Facilitated excellence in Key Performance Indicators and alignment with Service Level Agreement for Membership/ Rewards team
  • Scored interactions for quality assurance and provide coaching
  • Partnered with corporate management to ensure team’s understanding and alignment with company best practices
Aug 2023 - Apr 2024

Call Center Team Lead-Customer Care- Herff Jones

Vipdesk Connect
  • Monitored and managed SLA and KPI for College product lines
  • Generated all performance and productivity reporting for team
  • Conducted quality assessments for development and coaching
  • Trained team members on product and procedural knowledge
May 2022 - Jul 2023

Call Center Team Lead- Customer Care-Chanel Boutiques And E-Commerce

Vipdesk Connect
  • Supervised a team of 20+ Brand Ambassadors in meeting expectations. Provide training and support to foster growth in each team member
  • Partnered with corporate Customer Care management to ensure clear dissemination of information to advisors regarding policy and procedure
  • Live monitoring of calls, emails, chats and providing feedback to advisors via Scorecard
  • Collaborated on Chanel’s Instagram project. Monitoring page visitors’ comments and questions to identify trends on Chanel’s Fashion/Fragrance and Beauty Instagram pages, as well as proposing responses for interactivity.
Sep 2021 - May 2022

Call Center Escalations Manager-Customer Care-Chanel Boutiques And E-Commerce

Vipdesk Connect

United States

  • Utilized intuitive solution driven techniques while partnering with corporate and boutique management teams to resolve escalated client issues through all lines of communication.
  • Supported and coached brand ambassadors to reinforce knowledge of all program elements and proper handling of client interactions. Led calls and presentations to client
Oct 2020 - Aug 2021

Brand Ambassador-Customer Care-Chanel Boutiques And E-Commerce

Vipdesk Connect
  • Provided elevated customer service for all lines of business for Chanel including, watches, fine jewelry, and fragrance and beauty
  • Assisted 50-100 customers per 8-hour shift via phone and answered 15 emails per hour with adherence to Chanel’s best practices
  • Received the 2019 Shining Star Award for exemplary service.
Feb 2019 - Sep 2020

Business Manager- Clarins Cosmetics

Belk

Raleigh-Durham, North Carolina Area

  • Managed counter business and promotions to surpass sales targets.
Feb 2017 - Jun 2017

Client Advisor-Chanel Cosmetics

Belk

Raleigh, North Carolina, United States

  • Conducted skincare/ makeup consultations, driving sales with tailored recommendations and upselling through ancillary product linking.
Dec 2015 - Jan 2017

Business Manager - Estee Lauder Cosmetics

Saks Fifth Avenue

Raleigh, North Carolina, United States

Managed all aspects of counter business, created and implemented sales promotions-Product launch promotion that generated $10,000 in sales at counter in 1 day

2011 - 2012 ~1 yr

Client Advisor-Chanel Cosmetics

Saks Fifth Avenue

Palm Beach, Florida, United States

Cosmetics promotion, sales, and product expert

2009 - 2010 ~1 yr
Team & coworkers

Colleagues at Elevation Connect

Other employees you can reach at unbridledconnect.com. View company contacts for 66 employees →

MW Meleka Wynter Meleka Wynter Colleague at Elevation ConnectFort Walton Beach, Florida, United States, United States View → KP Kalista Perry Kalista Perry Colleague at Elevation ConnectUnited States, United States View → SP Sheila Pacheco Sheila Pacheco Colleague at Elevation ConnectCastle Rock, Colorado, United States, United States View → AG Alexus German Alexus German Colleague at Elevation ConnectGainesville, Georgia, United States, United States View → TH Timothy Hoffius Timothy Hoffius Colleague at Elevation ConnectDenver Metropolitan Area, United States View → FC Faraji Cobb Faraji Cobb Colleague at Elevation ConnectConyers, Georgia, United States, United States View → ED Eric Davidson Eric Davidson Colleague at Elevation ConnectDenver, Colorado, United States, United States View → ML Marcus Lyndell Parker-Cribbs Marcus Lyndell Parker-Cribbs Colleague at Elevation ConnectMemphis, Tennessee, United States, United States View → LH Lisa Hamlin Lisa Hamlin Colleague at Elevation ConnectDenver Metropolitan Area, United States View → LS Laura Salazar Laura Salazar Colleague at Elevation ConnectDenver, Colorado, United States, United States View →
3 education records

Lynn Sharkey education

FAQ

Frequently asked questions about Lynn Sharkey

Quick answers generated from the profile data available on this page.

What company does Lynn Sharkey work for?

Lynn Sharkey works for Elevation Connect.

What is Lynn Sharkey's role at Elevation Connect?

Lynn Sharkey is listed as Contact Center Team Lead at Elevation Connect.

What is Lynn Sharkey's email address?

AeroLeads has found 1 work email signal at @herffjones.com for Lynn Sharkey at Elevation Connect.

Where is Lynn Sharkey based?

Lynn Sharkey is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Elevation Connect.

What companies has Lynn Sharkey worked for?

Lynn Sharkey has worked for Elevation Connect, Vipdesk Connect, Belk, and Saks Fifth Avenue.

Who are Lynn Sharkey's colleagues at Elevation Connect?

Lynn Sharkey's colleagues at Elevation Connect include Meleka Wynter, Kalista Perry, Sheila Pacheco, Alexus German, and Timothy Hoffius.

How can I contact Lynn Sharkey?

You can use AeroLeads to view verified contact signals for Lynn Sharkey at Elevation Connect, including work email, phone, and LinkedIn data when available.

What schools did Lynn Sharkey attend?

Lynn Sharkey holds Bachelor Of Arts (Ba), Interpersonal Communications from University Of Central Florida.

What skills is Lynn Sharkey known for?

Lynn Sharkey is listed with skills including Cosmetics, Makeup Artistry, Luxury Brand Marketing, Sales Promotion, Sales Management, Beauty Industry, Event Planning, and Fashion.

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