Marilyn Smithrud Email & Phone Number

California, United States

Home Based

Promoted to Senior Planner June 2023Plan and schedule materials to support RMA replacement material Plan and schedule material to support builds at various globally located Contract ManufacturersWork with various teams to prioritize and allocate constrained materialWork to meet customer Service Level Agreements, ensure timely shipments to allow C.M.s to meet build schedulesHelp develop process documents and process improvements

Irvine, California

Provide excellent customer service and manage assigned Geographic and Global accounts by:• Support customers by: Processing orders accurately and timely; Answer customer calls and emails; Provide lead time estimates and tracking• Collaborate with sales, operations and engineering to track production and delivery

Costa Mesa, Ca

Responsible for day-to-day management of IBM and Lenovo supply chain activities including worldwide demand planning, inside sales and customer support, forecast analysis and inventory balancing, new product introductions, developing and prioritizing factory demand plans and international logistics.• Consistently achieved KPI metrics for:o On time delivery: increased to above target >95%o Excess and obsolete inventory: meet or exceed goal of <.05% cost of goodso Inventory turns: increased from 5-6 to target >8• Supported sales upsides of >20% by implementing internal buffer strategies• Lean process improvements included: writing reports for worldwide inventory visibility, reduce signature requirements for report updates, created in transit reports to allow customer visibility of inventory movement, resulting in time savings of 2 - 3 days