Aid multiple markets in transitions and transformation activities. Develop reusable content to promote knowledge sharing. Coach and mentor rising leaders in the agile and product development space.

Chartered to help this established program increase effective use of Agile. Create customer workshops to help teams to design and improve work processes.Baseline factors using Team Health Check-ins.

Focus on culture transition activities that aided this government acquisition office of 210 establish and mature their Agile PMO. Led activities that included the establishment of agile readiness factors, benchmarking incremental progress and providing advisement to senior leaders. Focus on establishing Lean Agile practices. Time to market on first product during restructure was 6 months, unprecedented for agency.

Launched 90+ person program and 9+teams SAFe™ implementation. Led the launch of program wide processes, team startup and evolution through the establishment and maturation of the programs use of SAFe™. Oversaw the PI Planning events. Facilitated multiple workshops for readiness to include visioning and goal setting, value-stream session, product journey mapping, feature story mapping, release train startup, dependency management and inspect and adaption workshops.

Agile Systems Delivery/ Adaptive Leadership Coach Coach leaders, teams and organizations on how to provide value sooner with the good use of agile practices. Provide tailored services to include: Agile health assessments, workshops, talent identification and development, team retrospectives, support of several SAFe™ Agile Release Trains(ARTs) and Program Increment (PI) Planning events. During this time, support for programs ranged from 3 months to one year at varied levels of capacity. Additional highlights during this time period included: • PI Planning and Team Planning events for NGA, GSA• Lead Agile Coach for a large CDC program facilitating the implementation roadmap session to include vision, goal setting and progress indicators as well as establishing upskill program to develop Agile Leads• Initiated and established Booz Allen’s Agile Product Ownership (APO) teaching credential, specifically to support growth in several agencies• Provided Train the Trainer in multiple markets. Conducted multiple SAFe™ training through Booz Allen L&D center, 90% pass rate• Worked with our Justice/Homeland Security and Commercial markets as a liaison for the Systems Delivery leadership team and the corporate Functional Standards Group. Charter includes reducing systems delivery risk while enabling strong capture strategies

Quality Lead for a 250+ person Research and Development Program. This opportunity includes designing and implementing this program. Great opportunity to utilize and evolve skills gained during my start up and software delivery management experiences.

Consolidated Message Handling Services (CMHS) ProgramMessaging Services ~ Software Delivery and Integration ServicesDelivery Manager: April 2008- December 2012•Oversee delivery for Agile/CMMI III contract. In addition to financial health responsible for deliverables meeting quality standards by use of our agile framework, good tech practices (e.g. use cases, peer reviews,coding standards, automated and exploratory testing), along with IV&V.Requirements Manager: April 2006-April 2008•Author/Implementation of Requirements Management Plan and tools in order to achieve CMMI Level III status. Maintained requirements on 9+ software messaging projects ~500 requirements.Junior Systems Engineer, SETA Program: April 2004-April 2006•Using Teleologic’s Systems Architect; focused on the C4ISR module and Department of Defense methodology. Co-authored Concept of Operations and Alternative Facility plans. Managed all related diagram deliverables and document configuration management/version control. •Reconciled actual spend to planning data to ensure alignment of resource to task orders and budget.Support Position: March 2003-April 2004•Support of Marketing Initiative through Financial Planning and Reconciliation

Covad Communications, San Jose, CA; New York, NY; Manassas VA Quality Process Manager for this telecommunications company devoted to Digital Subscriber Line (DSL) technology. In this role worked as liaison between call center leadership and corporate leadership to ensure national consistency for the roll out of the first national network devoted to DSL. Managed staff of Quality Assurance Engineers across the East Coast.•A member of a dynamic team of engineers who aided in national expansion by consistently documenting all delivery processes using cross functional team facilitation approach, documenting output using VISIO for diagrams and MS Word for standard operating procedures to manage evolving systems and staff growth of 30 to 3000. •Created and documented processes to work with the systems engineering team to re-engineer processes into more automated pass-through systems that increased order throughput from 10 per hour/per person to a high of 250 per hour/per person. Customer Care Manager 1997-1998•Launched the San Jose California Customer Care and order processing department. Established process of ordering lines with the phone company and funneling orders through ordering and installation process. Established quality assurance procedures.

Facilitated operations internal budgets, reconciliation of customer support invoices to services provided

2 tours. Supported 1363rd Audiovisual Squadron Hickam AFB Hawaii and the Intelligence Directorate LA California.