Lynn Vernon Email & Phone Number

Houston, TX

• Transformation lead for directorate for Flight/Mission Tempo. Leading team in the assessment, development, implementation, and execution of change in culture, resources, processes, and services to align to mission.
• Led NASA’s digital transformation to Microsoft Office 365 successfully developing, integrating, implementing and migrating to the O365 environment in 15 months for 55,000 users
• Developed and facilitated a series of benchmarking on business technology management, ITSM, and vendor management resulting in new strategies and processes being implemented providing 20%-time savings for implementation
• Implemented a strategy and process for several critical process gaps resulting in 10% customer engagement improvements
• Architected strategies and processes to “bring the best minds from universities to work with engineers and scientist at Johnson Space Center” resulting in 3 technology development and innovation partnering opportunities
• Lead and mentor of the JSC Technical Cadre including the JSC Enterprise Architect, Chief Technology Officer, the JSC Data Architect, and the JSC Applications Architect developing an integrated Center-wide strategic plan

Houston, TX

• Developed and facilitated a plan to take the Directorate from a reactive and operations focused methodology to a strategic business technology management framework. These strategies and processes have been recognized.
• Led the development of a new Vision, Goals, Objectives and the first 10-year strategic roadmap that included Agency, Center, and technology drivers.
• Provided leadership in a creative brainstorming process that resulted in the team developing a 31-page business case, associated benchmarking, an integrated communications plan, and presentation products saving.
• Developed an IT services cost and price model tool that enabled the directorate to develop a full-cost analysis on 24 services and resulted in improved insight into actual costs saving approximately 10% across the.
• Created an organization business strategy framework which has resulted in a 30% reduction in process and product gaps

Houston, Tx.

• Managed 32 civil servants and two office branches for institutional 280+ applications, 170+ servers, data center services, storage services, and workstation engineering including a $9.5 M per year budget.
• Led a team in the development of two cost savings strategic initiatives. These implementations improved the data center and source evaluation board services while reducing recurring cost by over $500k in 3 years.
• Acquired $10k in awards funds yearly and implemented a process and JSC software awards committee resulting in 40% yearly increasing numbers of nominees and recognitions. Last 3 nominees selected as Center.
• Agency Integration Manager leading the integration of 5 Agency IT contracts requiring coordination between 5 procurements, 5 Service Executives, and 11 Centers
• Led the development and implementation of the first enterprise IT Service Management structure for 4 of the processes based on Information Technology Infrastructure Library (ITIL) v3
• Established a new set of Agency-wide Governance policies and procedures, which resulted in 80% reduction of working groups and 30% reduction in control boards

Houston, Tx.

• Managed 32 civil servants and two branches for the institutional and mission 280+ applications, video and imaging services, graphics, records management, JSC archivist and historian program, and library services with.
• Performed competitive analysis to make recommendations for future technology integration and a 50% cost savings for the Agency
• Served as the JSC subject matter expert on Product Integration for NASA’s System Engineering Handbook revisions. Developed an initial write-up of the section assigned by the team that was adopted as the template for.

Houston, Tx.

• Center Project Manager for the implementation of Homeland Security Presidential Directive (HSPD) 12 policy, strategic development, and project integration of requirements of HSPD 12 successfully transitioning.
• Project Manager for an integrated email messaging project, for 5 NASA Centers, consolidating 5 unique mail systems and approximately 27,000 users. This became the platform for the Agency email consolidation of 50,000.
• As the Deputy CIO for IT Security for the NASA-wide Space Operation Mission Directorate (Enterprise level) I developed and implemented an integrated and standardized structure and strategy for the IT Security Program.

Houston, Tx.

• Managed a staff of 13 engineers with accountability for JSC’s IT Security Program and Operations. Developed an improved roles and responsibilities strategy that enabled the team to reduce response time by approximately.
• Developed and implemented an application that enabled the security team to reduce response time on security issues from seven days to hours and significantly improved situational awareness of the systems.
• Developed and implemented a strategy for updating the JSC and Space Operations Mission Directorate Enterprise IT Security Program to comply with the government’s FISMA guidelines and NIST standards in less than 10.
• Led the JSC’s IT security team systems owners in development of new processes for multiple Inspector General Audits which helped prevent issues or findings by 20% resulting from the audits in over two years.

Houston, Texas Area

JSC Deputy Chief Information Officer (2001-2003)Supervisor, Command, Control, and Planning Systems Operations and Development (2000-2001)Mission Control Center Project Manager (1996-2000)Manager of the Management and System Engineering Office (1996)Chief Engineer of the Mission Control Center (1995–1996)Telecommunications Operations Specialist and Project.