Lynn Willacy Email & Phone Number

Following my extensive career as an exhibition & furniture designer, I joined Air Products in May 2000 working within the Customer Service Organisation. I have had many roles since and I am currently the Community & STEM Ambassador for the UK & Ireland and sit on the Leadership Team. In my role I Iead programmes and initiatives which engage with the local community, educational establishments and organisations who support STEM (Science, Technology, Engineering and Maths). Being an advocate of diversity and inclusion, I have been featured in publications such as ‘The Manufacturer’ and ‘The Chemical Engineer’ discussing the skills shortage and how we can encourage girls to consider a career in STEM. I have also has been invited to be a panellist at conferences and events, such as the Surrey based ‘TeenTech’ event, the UTC (University Technical College) Annual Principle conference and a UTC focus group working with the Education Policy Committee as an Employer Partner voice. Representing people living with an invisible disability as part of the IChemE ‘Disability in Engineering’ panel event in London, where I shared my personal story. Being named the ‘Skills & Community Champion’ at the prestigious UK Manufacturing Champion Awards 2018 was a great personal achievement. The criteria for this award was 'The employee who recognises that manufacturing's influence extends beyond the four walls of the factory and gets out into the local area to share their work and experience to a wider audience' which is definitely my passion and the main focus of my role.

Listed skills include Customer Experience, Customer Retention, Customer Service, Process Improvement, and 10 others.

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  Fairfield High School For Girls

  Exhibition Design