As a Teaching Assistant, I was responsible for managing over 40 classes that included studentsranging from ages 4 to 23. My role involved providing comprehensive instructional support, facilitatingdiverse classroom activities, and maintaining an organized and engaging learning environment. Iadapted teaching methods to cater to the developmental needs of different age groups, communicatedeffectively with students, parents, and faculty, and assisted with administrative tasks such as gradingand attendance tracking.+The re-enrollment rate consistently exceeded 80%.+Assisted in raising the average class grades by providing targeted support and tutoring, leading toa 20% increase in overall student performance.+Consistently received positive feedback from students and faculty for providing valuable academicsupport and fostering a positive learning environment.

As a Sales Advisor at H&M Vietnam, I was integral in driving sales and delivering top-tier customer service. My key responsibilities included overseeing daily store operations, mentoring junior staff, and maintaining high standards of visual merchandising. I actively participated in high-profile designer collaborations, including the Mugler x H&M and Paco Rabanne x H&M collections, contributing to their successful launch and promotion. Additionally, I played a crucial role in the launch of the "Hello Member" loyalty program in Vietnam, assisting in customer enrollment and engagement initiatives. I consistently met and exceeded sales targets, provided expert product knowledge, and fostered strong customer relationships, enhancing the overall shopping experience. My collaboration with the management team helped implement effective sales strategies, optimize inventory levels, and improve store efficiency.+Developed strong relationships with regular customers, leading to increased customer loyalty and repeat business.+Received multiple commendations from management for exceptional customer service and contributions to store success.

As a Marketing Intern, I managed the "ILA Du Học" Facebook page, where I developed and executed comprehensive marketing plans, including content creation and scheduling. I was responsible for editing multimedia content and collaborated closely with the Canadian Embassy on promotional campaigns and events to enhance brand visibility and engagement. This role provided valuable experience in digital marketing, strategic planning, and cross-organizational collaboration.+Played a key role in promoting educational events and webinars, achieving full registration capacity and high attendee satisfaction rates.+Created and optimized over 35 multimedia posts, including graphics, videos, and articles, which collectively received over 10,000 views and shares.+Developed and executed a marketing campaign in collaboration with the Canadian Embassy, resulting in a 25% increase in inquiries from prospective students.