It Director
Howden, East Yorkshire, Gb
Appointed to the Board of Directors July 2017.Managing and maintaining the IT team incorporating 28 team members comprising development, DBA, BA, Infrastructure, support and an additional 8 offshore developers. Pushing strategic business aims for business growth through a variety of projects and programmes. Managing the WMS upgrade and rewrite of legacy internal systems. I also manage 150 staff across Warehousing, operations, finance, customer services, returns and plant maintenance. I deal with a variety of day to day operational issues along with core IT strategy. Warehousing technologies include WCS, PLC control, pick by light and robotic picking. Project and Programme management for E-Commerce and internal ERP technologies. These have included revenue improvement initiatives the likes of Search engines, machine learning, product trending, site launches, mobile site deployment, web chat, migration from legacy hardware to modern architecture and varying other initiatives.Security projects have including DDOS migration to akamai, addition of WAF technology, site shield and secondary security initiatives to protect customer data.I've led a number of initiatives to improve legacy systems and pushed through varying transformation initiatives across the business.Integration of new site search using machine learning technology has driven conversion rate from 3% to 6.4% on search box along with adding £45 AOV. This new platform will soon be enhanced with other key initiatives to assist these values furtherFollowing a number of projects we have just moved in the IRUK index from Top 150 retailers in 2016 to top 100 in 2017.